Windows 10 will reach EOS (end of support) on October 14, 2025. For more information, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Need explanation of Profile Folder contents

  • 5 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 1 view
  • Last reply by jasnick

Recently trying to fix a problem with duplicate emails coming into Thunderbird from one particular account, I accidentally deleted that account thus losing all my many, many folders. I managed to resurrect some using Webmail but many were lost. I see I have 6 ISP files in the Profiles Folder/Mail: mail.bigpond.com, then mail.bigpond-1.com and so on to mail.bigpond-5.com, the latter is the new account I set up after losing the previous one. I checked them all and in mail.bigpond-4.com I found Inbox.sbd and this contains all the missing folders.

Why are there so many files like this? Shouldn't I only need one? I need to be using the one with the missing folders. How do I go about restoring this?

Thanks

Recently trying to fix a problem with duplicate emails coming into Thunderbird from one particular account, I accidentally deleted that account thus losing all my many, many folders. I managed to resurrect some using Webmail but many were lost. I see I have 6 ISP files in the Profiles Folder/Mail: mail.bigpond.com, then mail.bigpond-1.com and so on to mail.bigpond-5.com, the latter is the new account I set up after losing the previous one. I checked them all and in mail.bigpond-4.com I found Inbox.sbd and this contains all the missing folders. Why are there so many files like this? Shouldn't I only need one? I need to be using the one with the missing folders. How do I go about restoring this? Thanks

jasnick மூலமாக திருத்தப்பட்டது

தீர்வு தேர்ந்தெடுக்கப்பட்டது

You should make sure that there is no mail you want to keep in any of those other folders prior to deleting them. Also create a full backup of your profile prior to deleting something, and create backups on a regular basis in the future. http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

Read this answer in context 👍 1

All Replies (5)

I accidentally deleted that account thus losing all my many, many folders.

You can recover a deleted account. http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Recover_Deleted_Account

Why are there so many files like this?

This isn't normal. So I guess you already had similar problems in the past.

Thanks - yes, managed to recover account. Can I delete all those other entries just leaving this one account?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

You should make sure that there is no mail you want to keep in any of those other folders prior to deleting them. Also create a full backup of your profile prior to deleting something, and create backups on a regular basis in the future. http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

When your problem has been fixed can you mark the thread as 'Solved' please? Thank you.

Thank you very much for the replies. It was all easier to do than it looked at first sight. I am hoping once all the extra entries are removed it may also have fixed my duplicate email issue. Thanks again!