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Can anyone help me set up my Add-Ons to minimize Crashes, hanging, and freezing of web pages?

  • 4 பதிலளிப்புகள்
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 9 views
  • Last reply by Mikey7a

Below, is a screen shot of my Computer's Properties. I realize my PC is old. I'll admit, that I should know more about this stuff than I do, but I am so frustrated, I'm ready to simply uninstall Firefox, and go back to Chrome. Basically all I do online, is read News, Sports, and play a few games. I can't help but feel, that I have conflicting Add-ons which are causing me all these issues, but for the life of me, I cannot figure out the right combination of them to get my Browser to run smoothly.

Constantly the Debugging Script box pops up, or Shockwave crashes, or the page I'm on simply starts hanging and freezing. I shouldn't need to be clearing my History/Cache daily, but I do, and even this is only a temporary fix. After a half an hour, I'm right back to all the issues again. Thanks in Advance!

Below, is a screen shot of my Computer's Properties. I realize my PC is old. I'll admit, that I should know more about this stuff than I do, but I am so frustrated, I'm ready to simply uninstall Firefox, and go back to Chrome. Basically all I do online, is read News, Sports, and play a few games. I can't help but feel, that I have conflicting Add-ons which are causing me all these issues, but for the life of me, I cannot figure out the right combination of them to get my Browser to run smoothly. Constantly the Debugging Script box pops up, or Shockwave crashes, or the page I'm on simply starts hanging and freezing. I shouldn't need to be clearing my History/Cache daily, but I do, and even this is only a temporary fix. After a half an hour, I'm right back to all the issues again. Thanks in Advance!

தீர்வு தேர்ந்தெடுக்கப்பட்டது

The crash report flagged these programs;

Signature hang

Process Type plugin Shockwave Flash Version: 19.0.0.226


check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

Read this answer in context 👍 1

All Replies (4)

Any problem can be caused by anything. We can work on the cause, then find a fix.

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac Options)
key, and then starting Firefox. Is the problem still there?


Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia


Do you have any crash reports?

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it and select Submit.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29

bp-3f3ee177-f0bc-4579-8efb-e4bf32151028 10/28/2015 1:38 PM bp-57d114d8-b297-4bad-822a-22c702151028 10/28/2015 1:34 PM bp-89832174-7215-4b4c-89a7-e0a142151028 10/28/2015 1:34 PM bp-b8a2c6cc-29ad-4d05-8702-61ce52151028 10/28/2015 1:34 PM bp-0c82a8cb-6d49-4778-8795-ac7b32151028 10/28/2015 1:34 PM bp-2d1c459e-4669-48ec-91a0-6dc4c2151028 10/28/2015 1:34 PM bp-380bd52a-7e80-44e4-966c-f009b2151028 10/28/2015 1:34 PM bp-053f796b-6542-428a-a238-add8e2151028 10/28/2015 1:33 PM bp-e0627c33-7596-4dfa-b46c-81ab72151028 10/28/2015 1:33 PM bp-fa31a4fc-0006-4144-bc0f-a26912151028 10/28/2015 1:33 PM bp-eb3e2c21-ef85-450b-89bd-ea7d62151028 10/28/2015 1:31 PM bp-b66d1ff4-43c0-419c-9cc7-1ff4d2151022 10/22/2015 3:00 PM bp-835cd675-bef9-4618-842b-937612151019 10/18/2015 9:52 PM bp-737a0d93-e2f8-469c-a641-e0d972151013 10/13/2015 10:56 AM

தீர்வு தேர்ந்தெடுக்கப்பட்டது

The crash report flagged these programs;

Signature hang

Process Type plugin Shockwave Flash Version: 19.0.0.226


check this:

  • see if there are updates for your graphics drive drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

Hi Fred. Just a quick note to say thank you for all your help. After doing everything here, I've come to the conclusion, that it is my comp after all. It is just too old. My Graphics Card cannot be upgraded, and my poor old PC just can't keep up with the Web any longer.

I do hope someone else can use this info, and appreciate the time you took to help.