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Email Migration: Everything fine, week later, half the folders vanished

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  • Last reply by Matt

wmfillian
wmfillian
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They still appear to be in the profile section, just when Thunderbird is opened, they do not load.

Tried to use the SeaMonkey import method but that didn't work either. Anti-virus doesn't say the files are quarantined either.

Tried everything short of deleting and re-establishing the entire email account (back-up is a week old, so some emails would be lost, would prefer not to use this method if necessary)

They still appear to be in the profile section, just when Thunderbird is opened, they do not load. Tried to use the SeaMonkey import method but that didn't work either. Anti-virus doesn't say the files are quarantined either. Tried everything short of deleting and re-establishing the entire email account (back-up is a week old, so some emails would be lost, would prefer not to use this method if necessary)

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Matt
Matt
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On the toolbar > Help > Troubleshooting information

Click the show profile button. Close Thunderbird Delete XULStore.json and restart Thunderbird.