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when I type in the search bar it won't type the correct letters?

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  • Last reply by eprice

Mhill30427
Mhill30427
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When I try to type in the search bar, address bar or anywhere on Mozilla it will not type the correct letters. I have done all types of virus and malware searches but nothing has worked.

Thanks!

When I try to type in the search bar, address bar or anywhere on Mozilla it will not type the correct letters. I have done all types of virus and malware searches but nothing has worked. Thanks!

All Replies (4)

cor-el
cor-el
  • Moderator
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What letters do you see?

What security software do you have?

Some security software has Keystroke protection or Anti-Keylogging features that can cause this.

eprice
eprice
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I have the same problem and cannot find answer. I have downloaded new firefox but still same problem. It worked last week, but not now

cor-el
cor-el
  • Moderator
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Hi eprice

Could you please create a new thread for your question.

Also please attach a screenshot.

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB
eprice
eprice
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I think my security software is causing problem. I have kaspersky and I have to use the online keyborard. How can I turn that off and why does kaspersky load onto firefox?