Audio samples on BBC Radio 1 Top 40 charts not working in Firefox
Hi..
I'm having trouble playing music samples on the BBC Radio 1 UK Top 40 web page: http://www.bbc.co.uk/radio1/chart/singles
There is a play icon for each song but when pressed, an exclamation mark appears. This happens for all the songs. I've tried running FF in Safe Mode but that didn't solve things. I'm able to listen without any problems using IE as well as Chrome but I'd rather just use FF.
I'm using FF v36.0.1, although this problem has been present for a while. Windows 7 x64 with SP1 and all updates.
Any advice or suggestions would be great.
Thanks :)
Just to add the other BBC news/radio/sports/video players appear to be working as normal on FF...it's just these short snippets which aren't co-operating.
தீர்வு தேர்ந்தெடுக்கப்பட்டது
It is an MP3 clip served using the content type audio/mpeg. If you use this test page, can you play the MP3 clip: http://hpr.dogphilosophy.net/test/
Firefox doesn't have the built-in ability to decode MPEG media. Instead, it uses Media Foundation (part of Windows) or if that isn't available, DirectShow (an older Windows technology). These are enabled by default, but sometimes are disabled by users who prefer to download MP3 media instead of playing it in the browser.
You can check the settings here:
(1) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.
(2) In the search box above the list, type or paste media and pause while the list is filtered
(3) If the media.directshow.enabled preference is bolded and user set to false, double-click it to switch it back to true.
(4) If the media.windows-media-foundation.enabled preference is bolded and user set to false, double-click it to switch it back to true.
If you changed these settings, does that make any difference?
Read this answer in context 👍 1All Replies (4)
Hey nic
Sorry your top 40 has been cut short :(
Check some of these solutions and get back to us :) https://support.mozilla.org/en-US/products/firefox/fix-problems/videos-sound-pictures-and-animations-dont-work
Thanks Brad
தீர்வு தேர்ந்தெடுக்கப்பட்டது
It is an MP3 clip served using the content type audio/mpeg. If you use this test page, can you play the MP3 clip: http://hpr.dogphilosophy.net/test/
Firefox doesn't have the built-in ability to decode MPEG media. Instead, it uses Media Foundation (part of Windows) or if that isn't available, DirectShow (an older Windows technology). These are enabled by default, but sometimes are disabled by users who prefer to download MP3 media instead of playing it in the browser.
You can check the settings here:
(1) In a new tab, type or paste about:config in the address bar and press Enter. Click the button promising to be careful.
(2) In the search box above the list, type or paste media and pause while the list is filtered
(3) If the media.directshow.enabled preference is bolded and user set to false, double-click it to switch it back to true.
(4) If the media.windows-media-foundation.enabled preference is bolded and user set to false, double-click it to switch it back to true.
If you changed these settings, does that make any difference?
jscher2000 - You are a legend sir!
Looking back through my previous questions, I requested how to download mp3 files directly and you provided to advice on how to do so :)
Once again, you have provided the solution to my questions.
Thanks again :)
That's so funny. I'm glad I could help "undo" the problem I helped you create.