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The 'whatsnew' page keeps showing up on every startup

  • 4 பதிலளிப்புகள்
  • 14 இந்த பிரச்னைகள் உள்ளது
  • 29 views
  • Last reply by effgo

Since my Firefox updated itself to 33.1 I keep getting the the same over and over every time I launch Firefox: - no forget button on startup - this page shows up https://www.mozilla.org/en-US/firefox/33.1/whatsnew/?oldversion=33.0.3

Win 7 x64

Tried: 1. Clean session with no addons. 2. Deleting all *update* folders and all *update*.xml files related to Firefox. 3. Updating manually after restart. 4. Launching as an administrator. In this order.

https://support.mozilla.org/en-US/kb/Updates%20reported%20when%20running%20newest%20version

Since my Firefox updated itself to 33.1 I keep getting the the same over and over every time I launch Firefox: - no forget button on startup - this page shows up https://www.mozilla.org/en-US/firefox/33.1/whatsnew/?oldversion=33.0.3 Win 7 x64 Tried: 1. Clean session with no addons. 2. Deleting all *update* folders and all *update*.xml files related to Firefox. 3. Updating manually after restart. 4. Launching as an administrator. In this order. https://support.mozilla.org/en-US/kb/Updates%20reported%20when%20running%20newest%20version

தீர்வு தேர்ந்தெடுக்கப்பட்டது

you didn't damage anything unless you created the user.js file manually yourself in the past - your changes from about:config are saved elsewhere (in prefs.js). the user.js file is often used by adware to overwrite your custom user settings...

Read this answer in context 👍 1

All Replies (4)

hello, you have a user.js file in your profile folder which might cause problems by prohibiting that certain preferences are saved across browser sessions. please go to the firefox menu ≡ > help ? > troubleshooting information, click on profile folder/show folder and close all firefox windows afterwards. a windows explorer window should open up - in there delete the file named user.js and relaunch the browser.

How to fix preferences that won't save

This did the trick, but didn't I just damage something? For example, did it delete my custom about:config entries I altered through about:config. Any known side effects of this potential solution?

தீர்வு தேர்ந்தெடுக்கப்பட்டது

you didn't damage anything unless you created the user.js file manually yourself in the past - your changes from about:config are saved elsewhere (in prefs.js). the user.js file is often used by adware to overwrite your custom user settings...

That could be one thing only. The IObit set of crapware installed along some of their valuable software.