Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More
Archived

scrolling isue Firefox windows

Sabrina1987

I have windows8 and after an update of Firefox (30.0 to 31.0) the scroll function is not working. If I push on the down arrow it will direct to the end of the page instead of a smooth scroll.. Reinstall firefox doesn't work. All the settings are set right.

I have windows8 and after an update of Firefox (30.0 to 31.0) the scroll function is not working. If I push on the down arrow it will direct to the end of the page instead of a smooth scroll.. Reinstall firefox doesn't work. All the settings are set right.

All Replies (2)

hello, please press F7 in order to leave caret browsing mode - then the behaviour should be back to normal...

More information:

You can toggle caret browsing on/off by pressing F7 (Mac: fn + F7).

  • Tools > Options > Advanced > General > Accessibility: [ ] "Always use the cursor keys to navigate within pages"

Note that this is an accessibility feature of Firefox.