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How to solve problem with slow download of gmail messages

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  • Last reply by Wayne Mery

chuckie7413
chuckie7413
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Hi all,

I have a gmail imap account on my thunderbird, but recently I have been having issues where it takes ages to download a message. The message appears in the inbox but when I click on it I get the Downloading message... in the bottom left hand corner. Even if the message is just text with no attachments.

Obviously when I log into gmail online the message loads instantly.

My other email accounts in the Thunderbird do not have these loading issues.

I am wondering what the issue could be.

Please let me know if you need more information about the accounts settings.

Many thanks,

Richard

Hi all, I have a gmail imap account on my thunderbird, but recently I have been having issues where it takes ages to download a message. The message appears in the inbox but when I click on it I get the Downloading message... in the bottom left hand corner. Even if the message is just text with no attachments. Obviously when I log into gmail online the message loads instantly. My other email accounts in the Thunderbird do not have these loading issues. I am wondering what the issue could be. Please let me know if you need more information about the accounts settings. Many thanks, Richard

All Replies (2)

goldensword
goldensword
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The first thing to try is to compact your folders. Right click on each of your folders and click compact.

Wayne Mery
Wayne Mery
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It sounds more like the type of problem caused by "throttling" which might happen because of google's download limits, or local network problems.

But there are other potential causes. 1. What folders are downloading? (see the activity in Tools | activity manager) 2. Is the gmail account set up as imap? or pop? 3. what antivirus software are you running?