Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

ransomeware on firefox

While using firefox I have had the fake FBI cybercrime division popup on my MAC. How do I get rid of this?

While using firefox I have had the fake FBI cybercrime division popup on my MAC. How do I get rid of this?

All Replies (1)

That isn't supposed to work any more in the latest versions of Firefox. I'm sorry to hear they've found a new way. Can you send me a private message with the site URL? (Click my username to call up my profile, and there's a link there to send the message.)

Meanwhile, you can try this:

Open a new tab (Ctrl+t) or new window (Ctrl+n) and go to my bookmarklet page:

http://dev.jeffersonscher.com/bookmarklets.html#escape

If you do not normally display the Bookmarks Toolbar, you can add it to (or move it to) the Bookmarks menu. Hopefully you won't need it very often, or perhaps ever again.

To quickly show or hide the Bookmarks Toolbar, you can right-click a blank area of the tab bar, or the new tab ("+") button.

Then switch back to the un-close-able page and click the Escape button.