Join the AMA (Ask Me Anything) with Firefox leadership team to talk about Firefox priorities in 2024. Mark your calendar! Thursday, June 13, 17:00 - 19:00 UTC.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

As of 22 May 2014, I cannot reach Verizon email at https://webmail.verizon.net/signin

  • 1 பதிலளி
  • 4 இந்த பிரச்னைகள் உள்ளது
  • 4 views
  • Last reply by FredMcD

As of 22 May 2014, I can no longer reach Verizon email at the web site listed above. Several others have posted similar comments on the internet. No one apparently has an answer yet. I believe the problem is with Firefox since I can use Internet Explorer and login to Verizon as I normally had been able to with FireFox. When I try to log in with Firefox, it indicates that it is signing in but the screen just remains blank and does nothing.

As of 22 May 2014, I can no longer reach Verizon email at the web site listed above. Several others have posted similar comments on the internet. No one apparently has an answer yet. I believe the problem is with Firefox since I can use Internet Explorer and login to Verizon as I normally had been able to with FireFox. When I try to log in with Firefox, it indicates that it is signing in but the screen just remains blank and does nothing.

All Replies (1)

I got thru with no problem.

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache

Press the <Alt> or <F10> key to bring up the tool bar. Then; Tools > Options > Advanced > Network > Cached Web Content: Clear Now

and

  • Remove Cookies

Press the <Alt> or <F10> key to bring up the tool bar. Then Tools > Options > Privacy.

Under History, select Firefox will Use Custom Settings. There is a button on the right side called Show Cookies.

If there is still a problem, Start Firefox in Safe Mode {web link} While you are in safe mode; Press the <Alt> or <F10> key to bring up the tool bar.. Then Tools > Options > Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites and see if there is still a problem. Then restart.