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Why is return arrow grayed out on certain web sites?

  • 1 பதிலளி
  • 1 இந்த பிரச்சனை உள்ளது
  • 12 views
  • Last reply by cor-el

Sometimes when I am on a website, it is impossible to return to the previous page because the return arrow is grayed out. This seems to happen about 25% of the time. If I go to "File" and click on "Exit" it of course kicks me out of the browser.

I haven't been able to associate the problem with any particular web site.

Sometimes when I am on a website, it is impossible to return to the previous page because the return arrow is grayed out. This seems to happen about 25% of the time. If I go to "File" and click on "Exit" it of course kicks me out of the browser. I haven't been able to associate the problem with any particular web site.

All Replies (1)

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).


Another possible cause is a problem with the file places.sqlite that stores the bookmarks and the history.