Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

real player will not download videos since firefox was updated

  • 4 பதிலளிப்புகள்
  • 5 இந்த பிரச்னைகள் உள்ளது
  • 6 views
  • Last reply by mikenowo

Firefox has updated and now despite re-installing real player and enabling the download and recording buttton, I cannot download videos any more

This happened

Every time Firefox opened

== firefox was updated

Firefox has updated and now despite re-installing real player and enabling the download and recording buttton, I cannot download videos any more == This happened == Every time Firefox opened == firefox was updated

All Replies (4)

It's a known issue. We're still trying to figure it out. Sorry I don't have anything better to tell you. :-(

This thread says the last post was a year old (can't tell when, no dates here), but I'm wondering if this is being fixed. I have FF version 9.0.1 and Realdownload isn't working after a fresh install. Any news or alternatives?

Ok I found the alternative on your site at https://addons.mozilla.org/en-US/firefox/addon/video-downloadhelper/ but when I try to download it ends up saying there's a connection failure (see attached). Is there a problem on your site?

Tried the download again later and it worked. Problem solved ;-p