Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot access email

  • 3 பதிலளிப்புகள்
  • 1 இந்த பிரச்சனை உள்ளது
  • 8 views
  • Last reply by sfhowes

Jim R Feliciano
Jim R Feliciano
more options

I have checked the account settings. Because Thunderbird stopped working I started using Blue Mail and it has the same account settings. When I check for new messages I get this error message Sending of password for user ... @att.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later. It does not matter if my VPN is on or not. I have restarted the computer many times and I try Thunderbird after the restart and I get the same error message. I have double checked with ATT and my server settings are correct.

I have checked the account settings. Because Thunderbird stopped working I started using Blue Mail and it has the same account settings. When I check for new messages I get this error message Sending of password for user ... @att.net did not succeed. Mail server inbound.att.net responded: Server error - Please try again later. It does not matter if my VPN is on or not. I have restarted the computer many times and I try Thunderbird after the restart and I get the same error message. I have double checked with ATT and my server settings are correct.

James மூலமாக திருத்தப்பட்டது

All Replies (3)

sfhowes
sfhowes
  • Top 25 Contributor
more options

Are you using a secure mail key in TB in place of the account password?

https://www.att.com/support/article/dsl-high-speed/KM1010523/

Jim R Feliciano
Jim R Feliciano கேள்வியின் உரிமையாளர்
more options

I do not use a secure mail key

sfhowes
sfhowes
  • Top 25 Contributor
more options

Follow the instructions on the link in my first reply to create a key, remove the passwords from Saved Passwords in Preferences, restart TB, enter the key when asked for a password.