Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

up until 3/1 I was able to use my Comcast account and send emails with attachments. I can send and receive emails. Can't attach. Firefox just quits.

  • 1 பதிலளி
  • 3 இந்த பிரச்னைகள் உள்ளது
  • 12 views
  • Last reply by cor-el

up until 3/1 I was able to use my Comcast account and send emails with attachments. I can send and receive emails. Can't attach. Firefox just quits.

No error message. I click to attach a file and Firefox just quits. It's not over the size limit. I uninstalled FIrefox. I emptied cache and deleted cookies.

what is going on Firefox??

up until 3/1 I was able to use my Comcast account and send emails with attachments. I can send and receive emails. Can't attach. Firefox just quits. No error message. I click to attach a file and Firefox just quits. It's not over the size limit. I uninstalled FIrefox. I emptied cache and deleted cookies. what is going on Firefox??

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Your user agent shows that you run Firefox in compatibility mode for Windows 98 (NT 4.10).

  • User Agent: Mozilla/5.0 (Windows NT 4.10; rv:43.0) Gecko/20100101 Firefox/43.0

Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.

Read this answer in context 👍 1

All Replies (1)

தீர்வு தேர்ந்தெடுக்கப்பட்டது

Your user agent shows that you run Firefox in compatibility mode for Windows 98 (NT 4.10).

  • User Agent: Mozilla/5.0 (Windows NT 4.10; rv:43.0) Gecko/20100101 Firefox/43.0

Check that you do not run Firefox in compatibility mode. You can open the Properties of the Firefox desktop shortcut via the right-click context menu and check the "Compatibility" tab. Make sure that all items are deselected in the "Compatibility" tab of the Properties window.