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I cannot get firefox to boot up when I double click on the icon

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  • Last reply by Svetlana

pattyo
pattyo
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When I click on the "globe" to start Firefox Mozilla, my computer will not go to the internet. It won't do anything. The only way I can get online is through Windows Internet Ex0lorer now. I have been using Mozilla Firefox for many years and this has just happened in the last month. I have not gotten a new computer. The only thing that is new is new phones, but I have a cable modem and I don't do dial-up. I did download and add Webroot Spy Sweeper recently.

When I click on the "globe" to start Firefox Mozilla, my computer will not go to the internet. It won't do anything. The only way I can get online is through Windows Internet Ex0lorer now. I have been using Mozilla Firefox for many years and this has just happened in the last month. I have not gotten a new computer. The only thing that is new is new phones, but I have a cable modem and I don't do dial-up. I did download and add Webroot Spy Sweeper recently.

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Svetlana
Svetlana
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