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Firefox constantly "freezes," not opening new tabs

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  • Last reply by FredMcD

kwright73
kwright73
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Recently Firefox started "freezing" several times a day, refusing to open new tabs or refresh most old ones. When this happens I have to close Firefox, wait a minute (it won't re-open quickly), and re-open.

I've tried steps 1-5 at https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems and nothing has worked. I've checked the Task Manager when this is happening and nothing seems to be slowing it down. I'm hesitant to get into #6.

The same thing started happening maybe 6 months to a year ago. I got so frustrated I decided to abandon Firefox entirely and exported all my bookmarks to Chrome. Several months later I tested the waters again and it has been working fine, until now - same thing.

Any ideas? I like keeping Chrome as my personal browser and Firefox for work.

Recently Firefox started "freezing" several times a day, refusing to open new tabs or refresh most old ones. When this happens I have to close Firefox, wait a minute (it won't re-open quickly), and re-open. I've tried steps 1-5 at https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems and nothing has worked. I've checked the Task Manager when this is happening and nothing seems to be slowing it down. I'm hesitant to get into #6. The same thing started happening maybe 6 months to a year ago. I got so frustrated I decided to abandon Firefox entirely and exported all my bookmarks to Chrome. Several months later I tested the waters again and it has been working fine, until now - same thing. Any ideas? I like keeping Chrome as my personal browser and Firefox for work.

All Replies (1)

FredMcD
FredMcD
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kwright73 said
. . . . I have to close Firefox, wait a minute (it won't re-open quickly), and re-open.

You need to wait for the program to finish closing. I suggest 30 seconds.


Use these links to create a new profile. Use this new profile as is. Is the problem still there?

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address box.