Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Outgoing Server (SMTP): My spouse replaced mine with theirs: now I must type their password. How do I change it back to mine?

  • 1 jibu
  • 1 ana tatizo hili
  • 3 views
  • Last reply by Zenos

more options

we both have email addresses on the same ISP. when my spouse sends the first email after opening Thunderbird (or when i send a first email after opening TB) we are asked for our password. somehow, my spouse has changed some setting so that i must now put in their password when sending this first email. how do i switch it back so that my password works, not theirs?

thanks, ~~~^^^larry^^^~~~

we both have email addresses on the same ISP. when my spouse sends the first email after opening Thunderbird (or when i send a first email after opening TB) we are asked for our password. somehow, my spouse has changed some setting so that i must now put in their password when sending this first email. how do i switch it back so that my password works, not theirs? thanks, ~~~^^^larry^^^~~~

All Replies (1)

more options

Tools|Account Settings|Outgoing Server (SMTP)

Add the SMTP server again, but with your credentials. In your incoming account's settings, set it to use this new SMTP setup.

I take it you are sharing a user account and a single installation of Thunderbird. User Accounts, as offered by the operating system, are provided exactly to give you isolation and protection from adjustments made by other users. Or a more clumsy and less elegant solution would be to share a login, have a common Thunderbird but each have your own profile, again allowing each of you to make changes without risk of disruption to the other.