Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't download and install Adobe Flash Player for Firefox??

more options

have a new Acer Aspire laptop on Windows 8.1, running the latest Firefox as default browser. On trying to open Al Jazeera in Firefox I get a window that says I need to download Adobe Flash Player, screenshot 2. I click on that and get the Adobe download page, screenshot 3. I click on install now and get the prompt to save install_flashplayer, screenshot 4. I click on save file and then go to my downloads folder and it has the installer icon there, screenshot 5. However when I then double click on it nothing more happens. A window headed Adobe Flash Player Installer with no content appears, screenshot 1. And nothing more happens. However if I try and download Adobe Flash Player in Internet Explorer I get a message that it is integrated with Internet Explorer in Windows 8, screenshot 6. Please advise.

have a new Acer Aspire laptop on Windows 8.1, running the latest Firefox as default browser. On trying to open Al Jazeera in Firefox I get a window that says I need to download Adobe Flash Player, screenshot 2. I click on that and get the Adobe download page, screenshot 3. I click on install now and get the prompt to save install_flashplayer, screenshot 4. I click on save file and then go to my downloads folder and it has the installer icon there, screenshot 5. However when I then double click on it nothing more happens. A window headed Adobe Flash Player Installer with no content appears, screenshot 1. And nothing more happens. However if I try and download Adobe Flash Player in Internet Explorer I get a message that it is integrated with Internet Explorer in Windows 8, screenshot 6. Please advise.
Attached screenshots

Chosen solution

Hi PortHillsPete, download from the next link :

https://www.adobe.com/products/flashplayer/distribution3.html

Windows (of course) , Plugin-based browsers, Download EXE Installer

any luck ?


thank you

Read this answer in context 👍 8

All Replies (3)

more options

Suluhisho teule

Hi PortHillsPete, download from the next link :

https://www.adobe.com/products/flashplayer/distribution3.html

Windows (of course) , Plugin-based browsers, Download EXE Installer

any luck ?


thank you

more options

Hi there

yes that worked :-) thanks!!

more options

ideato said

Hi PortHillsPete, download from the next link : https://www.adobe.com/products/flashplayer/distribution3.html Windows (of course) , Plugin-based browsers, Download EXE Installer any luck ? thank you

Hi there, yes that worked, thanks:-)