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Firefox crashes

  • 2 majibu
  • 1 ana tatizo hili
  • 3 views
  • Last reply by cor-el

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Crash ID: bp-a0ba56d5-b215-4f0c-98e7-9d4302141211 Dear sir, I have problem with Mozilla.I also tried with the latest version of Mozilla, and the problem was the same. Please, help me.

Crash ID: bp-a0ba56d5-b215-4f0c-98e7-9d4302141211 Dear sir, I have problem with Mozilla.I also tried with the latest version of Mozilla, and the problem was the same. Please, help me.

All Replies (2)

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Firefox 19.0 is a real old version. Please update to the latest Firefox 34 version.

https://www.mozilla.com/en-US/firefox/all.html

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You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.