Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

T bird keeps asking for a password and doesn't accept the one I have saved

  • 1 jibu
  • 1 ana tatizo hili
  • 1 view
  • Last reply by Matt

MJS20
MJS20
more options

I am having trouble getting into Thunderbird email. I open T- bird - no new emails down load. It asks for a password . It has not asked for this before I assume it is saved. I went into security, found my saved password; entered that- no access. I tried rebooting- no change. I tried rebooting the router- no change. I tried sending an email from T-bird and got the message below. I can open old emails Internet works (I'm sending you this email) Any thoughts? Michael


Sending of message failed. The message could not be sent using SMTP server smtp.ipage.com for an unknown reason. Please verify that your SMTP server settings are correct and try again, or contact your network administrator.

I am having trouble getting into Thunderbird email. I open T- bird - no new emails down load. It asks for a password . It has not asked for this before I assume it is saved. I went into security, found my saved password; entered that- no access. I tried rebooting- no change. I tried rebooting the router- no change. I tried sending an email from T-bird and got the message below. I can open old emails Internet works (I'm sending you this email) Any thoughts? Michael Sending of message failed. The message could not be sent using SMTP server smtp.ipage.com for an unknown reason. Please verify that your SMTP server settings are correct and try again, or contact your network administrator.

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

has your mail provider changed the settings required to connect to the mail server? Happening more and more as providers implement encrypted connections.