recovery issues

I previously reset my password, but I didn't read it carefully, so I skipped entering the 32-digit recovery password, I lost my account data, and currently I still have m… (läs mer)

I previously reset my password, but I didn't read it carefully, so I skipped entering the 32-digit recovery password, I lost my account data, and currently I still have my 32-digit password, please help.

Frågat av Marcsiguna 5 timmar sedan

Adding bookmark to folder

If I try to add a bookmark to a folder, none of the folders I have created are listed. I am given the option to create a new folder to add it to; that works, but the new … (läs mer)

If I try to add a bookmark to a folder, none of the folders I have created are listed. I am given the option to create a new folder to add it to; that works, but the new folder has exactly one bookmark in it and there does not seem to be a way to add any more.

Frågat av MartinT 23 timmar sedan

"Rate Firefox" Pop-up on Android

For the last several weeks, EVERY time I use Firefox on my android(samsung) phone, I get a popup message "What do you think about Firefox" with choice of I'm having issue… (läs mer)

For the last several weeks, EVERY time I use Firefox on my android(samsung) phone, I get a popup message "What do you think about Firefox" with choice of I'm having issues, or It's great. picking one it wants me to rate Firefox on the Google Play Store. but selecting the like does not take to a place on the Google Play store. and this happens every time. Does anyone know where this message originates from and how I can turn it off?

Frågat av Richard Teitelman 1 dag sedan

Non response in firefox browser

Hello, Sometimes my browser is not reponsive when i open it. There is no apparent reason for why it does this. It doesn't load the last opened pages and does not load wh… (läs mer)

Hello, Sometimes my browser is not reponsive when i open it. There is no apparent reason for why it does this. It doesn't load the last opened pages and does not load when i type a query. I have to reboot it several times sometimes before i can use the app again. This is not a major issue as i just use another browser in that case but you can consider this information as a datapoint for "potential bugs". This is exclusive to the app and not the browser.

Happy surfing :)

Frågat av patrick0wolf 1 dag sedan

Website gets reloaded everytime

Whenever I go back and forth between apps, there websites I have on Firefox gets reloaded. It is annoying and has been risky while on my banking website. This is why I ha… (läs mer)

Whenever I go back and forth between apps, there websites I have on Firefox gets reloaded. It is annoying and has been risky while on my banking website. This is why I have stopped using Firefox for any transaction related work.

Frågat av Electroboy97 1 dag sedan

weird address/search bar autofill behavior on android

Hi everybody, I'm having this weird issue on Firefox for Android that appeared approximately when the last UI change (changing the three-dot-menu) appeared, but I wasn't … (läs mer)

Hi everybody, I'm having this weird issue on Firefox for Android that appeared approximately when the last UI change (changing the three-dot-menu) appeared, but I wasn't able to pin it down to any specific point in time.

The issue is that when using the search (/address) bar and hitting enter, instead of the default behavior which is forwarding my search string to my default search engine, a more or less random URL (based on approx the first three letters of my search prompt and then some miraculous autofill) populates the search bar. I have to specifically select an autofill suggestion with the search symbol to avoid this, but autofill doesn't always show up, so opening a new tab is the only thing I can do then.

I'm unsure how to describe this, but I'll give an example: when typing "booker prize" and hitting enter, instead of searching for it, a more or less random website I never have knowingly used and that seems depreacated (https://bookerproxy-new.lot.com/service.php) is autofilled. I can turn off autofill completely in the settings, but then it won't do any autofill at all, including for websites I have bookmarked or visit frequently. So it seems that this autofill feature just is having a bug where it's overly aggressive, but I can't say why.

Also, the search bar has been really slow lately, so actually, 9/10 times, when typing "booker prize" (and the keyboard actually prove this), what reaches the search bar is only something like "bookr pe". This issue isn't present anywhere else on the device, neither in other Firefox text fields nor in other browsers' search bars.

So yeah, I don't know what to do but Firefox on Android has been only good for pulling up sites I've clicked on directly, either as shortcuts on the start menu or links from other apps.

If you have any idea how to fix this behaviour or at least how to trace it's origin I'd be grateful.

Frågat av emingersimon 1 dag sedan

Annoying popup on opening Firefox Android

See here. This appears on almost every opening of the app. Clicking on "It's great!" asks me to leave a review on Play Store. Clicking on "I'm having issues" asks me to … (läs mer)

See here.

This appears on almost every opening of the app. Clicking on "It's great!" asks me to leave a review on Play Store. Clicking on "I'm having issues" asks me to leave feedback at Mozilla Support forums. I don't want to do either, I just want the popup to go away and never return. I keep seeing it even after having already clicked both buttons several times.

I'm on the latest version (145.0.2).

Frågat av tempforstanley 1 dag sedan

Smoothness

I am a big fan of firefox but i see some difference between firefox and chromium based browser that is Smoothness. All those scroll and swipe are beautifully smooth on Ch… (läs mer)

I am a big fan of firefox but i see some difference between firefox and chromium based browser that is Smoothness. All those scroll and swipe are beautifully smooth on Chromium based browser but in Firefox, it stutter and feeling visual lag. I know that Firefox is made by different engine but on IOS it's feels smooth but on Android it's sluggish. I hope you guys find a way to fix those problem.

Device: Redmi Turbo 4 pro Storage : 12/256 GB

Frågat av rayhanuddinriad 1 dag sedan

Tabs become unusable

Occasionally (it already happened three times today) when i'm browsing and switching between tabs, one tab will become an image of its contents (as in - no links work, ca… (läs mer)

Occasionally (it already happened three times today) when i'm browsing and switching between tabs, one tab will become an image of its contents (as in - no links work, can't scroll vertically or horizontally) and the others become grey. Trying to reload the pages or open new ones doesn't work, they never load. Turning the browser off by going to the phone's home menu and closing Firefox in the recent applications view doesn't solve the problem, it only closes any private tabs but the issue persists when opening any new tab or preexisting ones. The only way to fix the problem is by force stopping the app. I've cleared the cache, it didn't solve the problem, and reinstalling seemed to work for a few days but now the problem is back. For reference, my add-ons/extensions are: Ghostery, NoScript and UBlock Origin.

Frågat av mk99 2 dagar sedan

Syncronising

Dear Mozilla, I cannot syncronise my phone with my laptop wich would be really useful for me. Thats one of the main reasons I prefer Mozilla as my primary browser. So fa… (läs mer)

Dear Mozilla,

I cannot syncronise my phone with my laptop wich would be really useful for me. Thats one of the main reasons I prefer Mozilla as my primary browser. So far I had no problem with it on my other deviceis and so I hope this can be solved.

Thank you!

Frågat av Barabas Kiss 2 dagar sedan

Need to keep uninstalling and reinstalling using NFC

I use the NFC on my phone in order to tap onto a bracelet that gives me a daily scripture. It was working but the past few weeks it either doesn't download, is super slow… (läs mer)

I use the NFC on my phone in order to tap onto a bracelet that gives me a daily scripture. It was working but the past few weeks it either doesn't download, is super slow and only may or may not load the whole thing. Once I uninstall and reinstall the app on my phone it works great. Sometimes it may work a day or even up to 3 days, but lately I'm having to uninstall and reinstall daily. Then I have to customize everything again. It is the same with webpages loading also. I clean the cache regularly and I've checked my internet connection and it's fine. Hopefully, this issue can be resolved. I'm using a Samsung Galaxy A52. This is only happening on the phone and although I can't use the bracelet on my laptop, I don't have any issues with Firefox. Should you need any additional information please let me know.

Frågat av FrankieRae04 2 dagar sedan