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my bookmarks and password info dissapeared after a re-install

i re-installed my windows, installed firefox, and it automatically re-synced everything, a few days later, windows had an issue so i had to install windows again, but thi… (läs mer)

i re-installed my windows, installed firefox, and it automatically re-synced everything, a few days later, windows had an issue so i had to install windows again, but this time, when i installed firefox, i logged in, and after finishing syncing nothing was there, everything is gone, that being said, it's only form the desktop browser, i still have all my bookmarks and passwords on my phone's firefox, but they wont sync into the desktop one i cant find an option to export the phone ones into a file to import in the desktop app, i need help

Frågat av nicolasflesler 2 timmar sedan

All my saved account data was wiped

Hi, my PC had some hardware problem and al its data was wiped as procedure, so i had to install everything from zero, this includes Firefox, and when i did so i did the s… (läs mer)

Hi, my PC had some hardware problem and al its data was wiped as procedure, so i had to install everything from zero, this includes Firefox, and when i did so i did the same as usual, download it, open it and log in to sync my data, but there seems to be a problem, all my data is gone, it says its synced and i try to sync it many times, no bookmarks, no extensions, no passwords, nothing, this is my only account too. tried to look up solutions online and saw people talk about 'old Firefox data' folder that can appear on the desktop but nothing for me, tried to go to about:profiles and see what profiles i had and switch to see if its in any or if the folder appears but still nothing, i don't seem to find a solution, i only got the PC back at the end of December last year, and its as far as i can see my Firefox activity here, but I've always used this account and I've synced in multiple PC's with no problem i don't understand what is happening now. thank you

Frågat av edgar_ribeiro55 6 timmar sedan

Newly created shortcut favicons not syncing between devices

his is a new issue starting from FF 148.0.3 In FF on my PC I create a folder in the bookmarks toolbar for that day's research. I drag page URLs into there to bookmark s… (läs mer)

his is a new issue starting from FF 148.0.3

In FF on my PC I create a folder in the bookmarks toolbar for that day's research. I drag page URLs into there to bookmark sites/pages for follow up reading.

As extpected the shortcuts have the site's icons.

Open FF on my Macbook at home and since this verion, no favionns until I open the respective pages.

This is new. All other sync seems fine.

Frågat av Alex 2 dagar sedan

Shortcut favicons not syncing between devices

This is a new issue starting from FF 148.0.3 On my Windows desktop I create a folder, Research. I drag URLs into it for follow up, and on PC as extpected the shortcuts h… (läs mer)

This is a new issue starting from FF 148.0.3 On my Windows desktop I create a folder, Research. I drag URLs into it for follow up, and on PC as extpected the shortcuts have the site's icons.

Open FF on my Macbook at home and since this verion, no favionns until I open the respective pages.

Bug report I suppose. Non trivial.

Frågat av Alex 3 dagar sedan

Installing firefox on my new device: Not all of my bookmarks are uploading from firefox on my other device

Installing firefox on my new device: Not all of my bookmarks are uploading from firefox on my other device. It uploads a really old version of the tool bar even tough i… (läs mer)

Installing firefox on my new device: Not all of my bookmarks are uploading from firefox on my other device.

It uploads a really old version of the tool bar even tough it shows in the HTML folder I am importing from my other device that the updated links are in the tool bar category.

Frågat av StellaBellaUSA 3 dagar sedan

firefox data, i.e. bookmarks aren't syncing

I am signed in on all my devices. Yet nothing has synced since October 2025. So none of the books marks from my laptop display on my desktop in bookmark folder. The folde… (läs mer)

I am signed in on all my devices. Yet nothing has synced since October 2025. So none of the books marks from my laptop display on my desktop in bookmark folder. The folders don't even match what is on my laptop. How do I fix and how do I prevent in the future?

Frågat av ireneewright 5 dagar sedan