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Firefox Desktop Auto-Reset Issue Persisting for Over a Year

Dear Firefox Support Team, I have been a devoted Firefox user for about five years, across both desktop and mobile. I truly love Firefox for its speed, privacy, and custo… (läs mer)

Dear Firefox Support Team,

I have been a devoted Firefox user for about five years, across both desktop and mobile. I truly love Firefox for its speed, privacy, and customization. However, for the past one to two years, I've encountered a persistent issue on my desktop where Firefox resets unexpectedly. Even though my extensions, passwords, and settings remain, I’m repeatedly logged out of my favorite sites like YouTube, Gmail, and Facebook. Despite reinstalling and troubleshooting, the problem persists. I trust Firefox so much, and I hope you can help me figure out what’s happening so I can continue using it with the same joy I always have.

Thank you so much for your help! Best regards, Md Muhidur Rahman from Bangladesh

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"Tons" of cookies after recent update

OK so, I just updated Firefox to 115.34 Oesr (64-bit) on my Windows 7 Desktop. Before this update, it's been my practice to clear my cookies manually from unknown websit… (läs mer)

OK so, I just updated Firefox to 115.34 Oesr (64-bit) on my Windows 7 Desktop. Before this update, it's been my practice to clear my cookies manually from unknown websites about 3 times a day, only keeping the "exception" cookies. But, since the update, there have been SOOO many cookies...something like 75 to 100 and EACH time I manually clear the cookies...even just minutes after I clear it and refresh the "Settings" page they appear again. And, the worst of it is that Google won't let me sign into Google websites like Play Store and Google.com search saying that "there has been unusual traffic..." and makes me solve capchas all day long. Other sites too say Unusual traffic like CVS and won't let me sign in either. And now, I'm not using a VPN.

I googled the matter and it was said to be was a known issue with the 115 update and the A.I. said to get rid of the ad blocker as a possible fix but, it didn't work. Have Firefox clear cache and cookies but that didn't work, changing "Tracking Protection" to "Standard". Nothing works. Is there an update fixing this issue? By the way, I have had Firefox set to clear cache and cookies upon closing. But the cookies pile up so quickly again. Thanks for your help

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Remembering history after "never remember history"

We thought this is simple. But it looks like we need to have words explained to us. Setting firefox to never remember history makes it produce some claims that it looks l… (läs mer)

We thought this is simple. But it looks like we need to have words explained to us. Setting firefox to never remember history makes it produce some claims that it looks like it developers aren't really aware of the meaning of. Setting it to "Never remember history" makes it automatically check "Clear cookies and site data every time you close Firefox" and "Based on your history settings, Firefox deletes cookies and site data from your session when you close the browser.". After having done that firefox forces a restart. We use it a little bit and close it again. Then open it up and re-enable "Remember history". It will force another restart, and then suddenly remember all the things it was told not to remember. Like automatically relogging into google for you, opening tabs, and things like that.

So. Can someone explain to us the meaning of the words "forget", "never", "history", "clear", "cookies and site data", "every time", "close firefox", "deletes", "close the browser". We thought it couldn't be more obvious that what the user intends with these settings is for you to delete the user data. Like you claim you do. And then you wonder why people say firefox is bought and payed for by google. If anyone of you can find the time to take your tongues out of google long enough to define these words for us we would forever be thankful. Can please someone please teach us please english please?

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After Firefox Update 115.35.2ser Cookies and Site Data will not fully clear ( "...stored cookies, site data, and cache are currently using 122 KB of disk space.")

After uploading Firefox Update 115.35.2ser, Cookies and Site Data will not fully clear. The Clear Data button removes some cookies and data, but there is always 122 KB of… (läs mer)

After uploading Firefox Update 115.35.2ser, Cookies and Site Data will not fully clear. The Clear Data button removes some cookies and data, but there is always 122 KB of disk space still there that will not be removed. I have deleted my add-ons, but that had no effect.

This happened once before (several years ago) but only went away with a new update.

If I use the "refresh Firefox feature will that fix the problem and if I use that feature will all of my bookmarks be lost?

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Websites are currently using 17,179,869,183 GB of disk space.

Hello! I was just flushing my cache and i saw this number... o+I'm just curious how that could be possible? And where has those data been stored? I don't have that space… (läs mer)

Hello! I was just flushing my cache and i saw this number... o+I'm just curious how that could be possible? And where has those data been stored? I don't have that space...

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facebook searches not being remembered

After a recent firefox download, I noticed that on my 3 Mac computers, all using firefox on facebook, that none of my searches are being remembered anymore. But on Chrom… (läs mer)

After a recent firefox download, I noticed that on my 3 Mac computers, all using firefox on facebook, that none of my searches are being remembered anymore. But on Chrome they are remembered.

Does anyone else have this problem and what can be done about it. Facebook is useless for me without being able to use the search feature properly.

-Martha

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History cache and browsing is the issue

History cache and browsing must be constantly cleared to access various sites. Ongoing, constant event to send this mail. Problem now. Bank site tech helped me trouble… (läs mer)

History cache and browsing must be constantly cleared to access various sites. Ongoing, constant event to send this mail. Problem now. Bank site tech helped me trouble shoot Seems hitting Ctrl F5 bypasses (so far, it seems) he suggests you look at this ME, I am about ready to jump out of Firefox after years of pledging loyalty

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Cookies are filling wayyy too fast - why??

Since the last update or two, cookies are filling up crazy fast - especially from Facebook - and I'm barely on it even these days. AND, I am not surfing other sites eithe… (läs mer)

Since the last update or two, cookies are filling up crazy fast - especially from Facebook - and I'm barely on it even these days. AND, I am not surfing other sites either, just working (claude/chatgpt only mostly).

https://snipboard.io/9uRi0v.jpg

Yet - this is JUST from today. How on earth is this possible??

I can't block cookies because things won't work the same - but this is ridiculous to have to empty everything constantly/daily.

What changed? Can you guys please fix this?

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Firefox sometimes forgets all site sessions over restart

Sometimes, after restarts, FF forgets every site I'm logged into. Open tabs persist, the login sessions do not. I have no better observation of when this happens, I'm afr… (läs mer)

Sometimes, after restarts, FF forgets every site I'm logged into. Open tabs persist, the login sessions do not. I have no better observation of when this happens, I'm afraid - it's not every time. Because of this it's very hard to reproduce reliably - over the past 2 weeks, it didn't happen and now it was 2 days in a row. "Clear cookies and site data" is definitely off. I have no extensions apart from Dark Reader and uBlock. Because my daily work requires me to use a dozen sites I have to log into, all using 2FA, this is incredibly annoying. I have also completely reset my profile, which did help for a while but then it started again - so I'm thinking the profile reset was more of a coincidence than actual causality.

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Firefox linux does not clean cookies on exit as selected in settings

I am using firefox on linux since ~10 years. Currently running latest FF on Kubuntu. I always had setting set to forget all cookies and session details except of search … (läs mer)

I am using firefox on linux since ~10 years. Currently running latest FF on Kubuntu. I always had setting set to forget all cookies and session details except of search history on exit.

Since approx 2-3 weeks (latest update?) those settings don't work. FF remembers everything regardless of settings I chose.

Does anyone have idea why this is happening now and how to fix it?

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After clearing the cache, the cache is never empty. There are always ca. 9.3mb temp. data.

The Cache is never cleared after clearing, there are always about 9,3 MB left. According to my settings there should be 0 MB left. (When I check the Task Manager, Firefo… (läs mer)

The Cache is never cleared after clearing, there are always about 9,3 MB left. According to my settings there should be 0 MB left. (When I check the Task Manager, Firefox ist always opened up to 10 times.) How can I make sure the Cache is completely cleared? I added Screenshots of both. Thnx for helping...

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Excessive data stored on my device

Firefox is storing an ever increasing amount of data on my device. It is up to over 600 MB and growing. This is fairly recent How do I access what data is being saved a… (läs mer)

Firefox is storing an ever increasing amount of data on my device. It is up to over 600 MB and growing. This is fairly recent How do I access what data is being saved and clean up data that does not need to be using up memory on my device?

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handling of cookies

I have set my firefox, that it deletes all cookies after a session. additionally i have stored some exeptions of this routine. But now also the cookies of the exeptione a… (läs mer)

I have set my firefox, that it deletes all cookies after a session. additionally i have stored some exeptions of this routine. But now also the cookies of the exeptione are delete every week, mostla on sundays! what is the reason of this behavior???

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Unable to disable PERMANENT STORAGE. network.cookie.noPersistentStorage does not work. No policies.json entry available

I don't really want to disable storage or ALL cookies. But I DO want to COMPLETELY sanitize on shutdown. While this policy is effective AND network.cookie.noPersistentSt… (läs mer)

I don't really want to disable storage or ALL cookies. But I DO want to COMPLETELY sanitize on shutdown. While this policy is effective AND network.cookie.noPersistentStorage in config has been set True, NEITHER stops Persistent Storage nor cleans it. ONLY manual cleaning (deletion) of persistent storage is available in Settings: Privacy & Security: Manage browsing data. There is no other option available that I can find. One solution suggested a setting that both disallowed cross-site cookies AND isolate other cross-site data but there is no setting like that. There are TWO separate settings for that. Besides, that is not what is wanted.

How can I either completely disable persistent storage - or, more preferred is to completely clear persistent storage upon quitting?!

I have everything else cleared on quitting but persistent storage is indeed persistent. If I have to, I will disable it completely (not preferred) but do NOT want to disable ALL storage use.

Why doesn't network.cookie.noPersistentStorage not work? Or, if it does, what does it actually do?

I would like a policies.json entry for this as I already employ the file in /etc/firefox/policies as described. This is the preferred method for multiple users.

I am using Ubuntu and Firefox Snap for Ubuntu 149.0.2 (64-bit). Let me know if other information is needed. Thank you.

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Firefox Problem Deleted Cookies for All Sites

Well at least I think it did. Facebook has an issue with scrolling through the feed in my group. I don't know whether there's also a problem on the home feed and also one… (läs mer)

Well at least I think it did. Facebook has an issue with scrolling through the feed in my group. I don't know whether there's also a problem on the home feed and also one's timeline. The further one goes back, the more sluggish it becomes and it takes longer to display posts. I'm not sure whether this is a browser issue as I haven't tested on other browsers, or a problem with Facebook pulling stuff out of the drawers in its archives. Maybe it's a memory issue due to all posts needing to be loaded in memory so it's possible to go back up through the feed to the newest one. Anyway, it gets to the stage after going back through hundreds of posts over 6 months, FB stalls. So I tried clearing my history (I have this set to not clear cookies). I then closed FB and Firefox. When I started Firefox again, I had to agree to cookies and sign into all my social media accounts, Google accounts and also agree to cookies on sites I visit regularly. So obviously a glitch in the browser, causing many, if not all cookies to be deleted.

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