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I am currently unable to send emails using BT mail when on Firefox Browser (it still works with Google!)

The email address box does not accept the email address and comes up with an error message. The only way to send an email is to use a different browser ie Google. Emails … (läs mer)

The email address box does not accept the email address and comes up with an error message. The only way to send an email is to use a different browser ie Google. Emails are still received as normal on Firefox / BT mail

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i was forced to use the Profiles Wizard to create a Profiles; when i finished all my Brookmarks had disappeared.

6/21/26 This morning I could not open my FireFox browser, unless i created a Profile. I was forced to use the Profiles Wizard to create a Profiles; when i finished all m… (läs mer)

6/21/26 This morning I could not open my FireFox browser, unless i created a Profile. I was forced to use the Profiles Wizard to create a Profiles; when i finished all my Bookmarks had disappeared. Which was a great shock, had lots of Bookmarks in Bookmarks Toolbar, Bookmarks Menu, & Other Bookmarks, I need to get those Bookmarks back !! >>More info: I had Hibernated my Dell 15 laptop overnight. This morning when I turned on the laptop, I got the above message that I had to create a Profile, which I did, which made all my bookmarks to DISAPPEAR !! I need them back!

EMAIL: [edited email from community support forum]

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Update available!?!?!?

Everytime I open firefox, a small window opens that tells me "Update available Download the latest version of firefox, Download or Dismiss". Hitting download saves the u… (läs mer)

Everytime I open firefox, a small window opens that tells me "Update available Download the latest version of firefox, Download or Dismiss". Hitting download saves the update for ver 151.0.4 to my harddrive. I have several of these files because of all the times I've updated forgetting that its already been updated to 151.0.4!

Why do you keep asking me to upgrade when I already did?

To get here I went to "mozilla support" and I clicked the box requesting you send me an email when someone replies to this. This "someone" implies that this person is part of your "community" not a mozilla employee, which is what "mozilla support" implies. After taking my time to follow your vague directives, I dont expect to get any help from you but I am hopeful.

I tried adding images which took me away from this page and when I tried coming back to this page, everything I typed was gone so I had to start over. So I'm not going to click on "share data" for the fear the same thing will happen. Thanks for that

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Completely clearing all history for a web site account

FF is offering up possible login names for a particular site I have used previously even though I have removed all related browsing history, form data, and cookies (and c… (läs mer)

FF is offering up possible login names for a particular site I have used previously even though I have removed all related browsing history, form data, and cookies (and cleared the cache). What am I missing? Is it using stored history for unrelated sites to guess at a user name, or is there some other hidden history I need to clear?

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Can I transfer my Mozilla Firefox bookmarks and settings from a Windows computer to a Linux computer?

I am moving away from Windows -- at least temporarily. I have purchased a Linux desktop CPU and would like to bring my Firefox bookmarks and settings. Is that possible?… (läs mer)

I am moving away from Windows -- at least temporarily. I have purchased a Linux desktop CPU and would like to bring my Firefox bookmarks and settings. Is that possible? And secondly, I did have FIREFOX set up on this Linux, but something changed today -- it turned to all black and white, no color whatsoever. How can I get back to the page I set up?

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Is there a way to add a secondary email on the account if you have lost access to the primary email?

I have lost access to the primary email on the account. I have 2fa setup on the account and I have backup recovery codes. When I go to add another email it sends a code t… (läs mer)

I have lost access to the primary email on the account. I have 2fa setup on the account and I have backup recovery codes. When I go to add another email it sends a code to the primary email, which has no access. Is there a way to use either 2fa or backup codes instead of the code sent to primary email?

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Why do I keep getting error messages on certain webpages?

I continually get error messages for webpages. I turn off my VPN, clear my history. Not sure what else I need to do. Last one was the webpage for Lindt Chocolate. Come on… (läs mer)

I continually get error messages for webpages. I turn off my VPN, clear my history. Not sure what else I need to do. Last one was the webpage for Lindt Chocolate. Come on. Why am I getting error messages for this? I have been on this page before. There are other places also, like Macys. Getting fed up with Firefox.

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How do I change default translation language for a page.

Right now when I right-click to translate a word or a full page, it automatically picks one of my country’s regional languages as the default. I only want translations to… (läs mer)

Right now when I right-click to translate a word or a full page, it automatically picks one of my country’s regional languages as the default. I only want translations to go to English, but I can’t find any setting in Firefox to change that. How do I make English the default (and only) translation language?

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More and more websites are not working with Firefox

I am encountering more and more websites with problems they attribute to Firefox. Many of them recommend using Chrome or Edge and some insist upon it or they will no lon… (läs mer)

I am encountering more and more websites with problems they attribute to Firefox. Many of them recommend using Chrome or Edge and some insist upon it or they will no longer support problems. Direct TV will no longer work with Firefox at all and they will not fix it. Several of my other regular websites will work partially, but have pages that simply will not work with Firefox. I have resisted using Chrome or Edge for years but it is getting harder and harder to do as on line systems continue to have problems with Firefox and their only suggestion is to use Chrome (which works when Firefox doesn't). Any ideas/suggestions?

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How do i see the history of tab groups?

I started using a tab group to organize my tabs and save it. I was able to open it from the overflow menu before but now there is no trace of it there. Surely there is a … (läs mer)

I started using a tab group to organize my tabs and save it. I was able to open it from the overflow menu before but now there is no trace of it there. Surely there is a way to see the history of tab groups and recover it right...

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Amazon Prime browser no longer works right in Firefox. Does work in Microsoft Edge.

As of yesterday my Firefox browser no longer displays some screens within Amazon Prime correctly. It displays what should be images as text, which is difficult to read, u… (läs mer)

As of yesterday my Firefox browser no longer displays some screens within Amazon Prime correctly. It displays what should be images as text, which is difficult to read, unlike Microsoft Edge, which displays the Amazon webpage correctly. I am running Windows 10 with a support extension through October 2026, so could it be an update from Microsoft Windows or Mozilla Firefox that has caused the problem. Thanks for your help.

Michael Archer [edited email from community support forum]

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This new profile choice is annoying and athe icons are upsetting blobs. Can any of this be changed?

Just this week I found it was impossible to get to firefox browsing until I chose an upsetting blob as my profile. Is there anyway to skip this step or at least to chang… (läs mer)

Just this week I found it was impossible to get to firefox browsing until I chose an upsetting blob as my profile. Is there anyway to skip this step or at least to change that blob to something that makes a more pleasant experience?

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