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I am trying to preserve my POCKET data before it all goes away. Mozilla responded to my email requesting data but when I opened the link I got this message that "the provided token has expired : despite it being less than 24 hours. Plus a lot of other characters meaningless to me. What can I do now?

This XML file does not appear to have any style information associated with it. The document tree is shown below. <Error> ExpiredToken <Message>The provided token has expired.</Message> <Token-0>

I am definitely not interested in bells and whistles. Just want basic program. The new update ate my current settings and book marks. Did not create a backfile with my profile. Your help process sucks big time. Do you even do beta testing before you send them out?

Hi there I am using Firefox version 140.0.4 (64 bit) have recently started to backup my profile on my Windows 10 PC using a small batch file and Winzip. However I have noticed that some, probably four, of the files within the profile folder are not backing up and Winzip says it could not open them for reading. I believe that the profile is stored at C:\Users\Phil\AppData\Roaming\Mozilla\Firefox\Profiles\*.* and this path is included in the BACKUP.LST for Winzip. Omitting this line from the BACKUP.LST gives no errors so I am convinced it is a Firefox problem. I have also noticed that after a clean, hard boot one of my housekeeping programs, SuperAntispyware, thinks that a browser is open and wants to close it before running. I always backup immediately after a clean, hard boot so nothing should be open on the PC except the batch file and Winzip. I do not have Firefox in my list of Startup files. It seems to me that some of the Firefox profile files are somehow opened immediately after booting and I'm wondering if there is a setting that I've missed which will cause this. In the general settings for Firefox, the option to "Open Firefox automatically when your computer starts up" is unchecked. Incidentally, I have also run the daily backup under WinRAR and get a similar error message. Any comments / suggestions will be gratefully received. Regards and TIA Phil

Добрый день! Я создавал аккаунты через расширение мульти-аккаунт в браузере и сейчас все аккаунты удалились с браузера. Есть какая-то возможность вернуть аккаунты? Их было очень много и они очень важны

I reinstalled windows, installed firefox and signed in but my bookmarks (toolbar) have not sync'd, I have bookmarks toolbar set to always show, and my android phone has firefox installed and the bookmarks are there, they just will not sync to my pc, whats up?

Today randomly i noticed that my bookmark bar is waaay shorter out of the blue, i didn't change or adjust anything, all i do is the updates from mozilla that's all, it was all music it really saddens me because atm it's lost forever, i hope somebody can help me (i don't know since when it disappered i literally just noticed it right now ...)

When i starup my firefox browser All my bookmarks are gone and i dont know how to retrieve the bookmarks. do i need to setup an firefox account or what should i do? with regards

I tried to export my Pocket links because they're shutting down. The export I received doesn't include any tags, which makes it pretty much useless. How do I get one with the tags, so I can import to a different tool?

I rebooted and launched FF, I was asked if I wanted to Refresh. Naturally I declined because I'm not an idiot. Now all my addons and passwords are gone. I would love to have them back since I never asked for them to be deleted. I don't have an "Old Firefox Data" or whatever folder on my desktop, would have been cool for them to leave that there when they clobbered years of data and customization because Firefox thinks they should have more control over my PC than I do, but they didn't. Is there any way to get these back?

I have just installed firefox on my new computer. I had firefox on my old computer and laptop that are both still running. It has pulled in a list of mostly obsolete accounts and passwords which are listed when I select "passwords" I did not ask firefox to do this. why has it done this. what else may it have done that I don't know about

Hi, all!

I bought a second MacBook. I am clearly logged in to Firefox on both laptops and my iPhone. I can share tabs between all three. I can access history between all three. However, Bookmarks on MacBook #2 are not updating with what I add to MB #1 or my phone. MacBook #2 is my business laptop, and the more important of the two. When I first got it, Bookmarks synced, but somehow stopped.

AND! Mozilla's instructions to pair/sync are inaccurate. There is no "Sync and save data" to tap on in iOS, and no matter where I look in iOS Firefox Settings, I see no way to scan the QR code. None of the Help pages I've seen have different or better info.

Thanks for your time and suggestions. John

Hi I have lost all my browsing history and nothing I browse is saved. Also all my bookmarks have disappeared and I can't save anything even clicking on the star doesn't do anything I have quite a bit of stuff bookmarked, can you help? The browsing history and my bookmarks seemed to disappear at the same time.

I updated Firefox and all my plugins except for Grammarly were deleted, I saw another post talking about going into profile folder but I couldn't find anything about that

I want to synch the bookmarks on my new Android phone to those on my old Android phone. Whenever I try to use this facility it seems to synch with my desktop, which I don't want. What am I doing wrong, please?

Thanks, Phil

sorry - looks like my WiFi connection to the desktop was kicking in rather than pairing with the second phone. No need to respond to this query but I am not sure how to close it.