Avatar for Username

Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

Denna tråd har arkiverats. Ställ en ny fråga om du behöver hjälp.

Mozilla blocking email with website form link, IE lets it through?

limbo
limbo
more options

I have to complete a claim form each month. This is sent via an email with a link to a website form fill. In the past couple of months this has stopped appearing and I have had to manually request a form. This month even asking for one manually did not work. The company advised that I had requested 6 forms but none had come through. I decided to change back to Internet Explorer and straight away the form came through. Is there a way of allowing emails with Mozilla?

I have to complete a claim form each month. This is sent via an email with a link to a website form fill. In the past couple of months this has stopped appearing and I have had to manually request a form. This month even asking for one manually did not work. The company advised that I had requested 6 forms but none had come through. I decided to change back to Internet Explorer and straight away the form came through. Is there a way of allowing emails with Mozilla?

Alla svar (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Are you logging into the same email account in both Firefox and IE using the same web address (URL)? In case there is a subtle difference, which could be caused by saving your bookmarks or home page at different times, could you try copying the address from IE's address bar to Firefox's address bar to see whether that makes any difference in what emails you see?