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How do I enable password save feature. Its turned off in mine (21).

  • 2 svar
  • 2 har detta problem
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  • Senaste svar av cor-el

erictinnes
erictinnes
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When I go into tools, options, security. The option for saving passwords for sites is grey and it cannot be enabled. How do I enable it? v21.

When I go into tools, options, security. The option for saving passwords for sites is grey and it cannot be enabled. How do I enable it? v21.

Alla svar (2)

Amit Kumar Thakur
Amit Kumar Thakur
  • Locale Leader
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Hello, can you reset firefoxand try again

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Make sure that you do not run Firefox in (permanent) Private Browsing mode.

  • Tools > Options > Privacy > Firefox will: "Use custom settings for history"
  • Deselect: [ ] "Always use private browsing mode"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.