Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

Firefox won't download PDF files with javascript:doDownload();

  • 6 svar
  • 39 har detta problem
  • 15 visningar
  • Senaste svar av Vivek

more options

I just installed Firefox version 9.0.1 hoping it would solve this problem, but no such luck. My bank allows me to download and print my bank statements as PDF files from their website. I checked the code and the button I click on implements a javascript:doDownload(); function. A small panel opens that allows me to enter the page range. I then click OK and nothing happens. An earlier version of Firefox (3.0) had no problem with this and I was able to download and save my bank statements to my hardrive as PDF files.

I just installed Firefox version 9.0.1 hoping it would solve this problem, but no such luck. My bank allows me to download and print my bank statements as PDF files from their website. I checked the code and the button I click on implements a javascript:doDownload(); function. A small panel opens that allows me to enter the page range. I then click OK and nothing happens. An earlier version of Firefox (3.0) had no problem with this and I was able to download and save my bank statements to my hardrive as PDF files.

Ändrad av keith.mckay

Vald lösning

Please also check if it has been updated to work with the latest Firefox. Tools (Alt + T) > Add-ons, click Extensions on the left, right the PDF add-on and Find Updates or click More and the Home Page to go to the add-on site.

Läs svaret i sitt sammanhang 👍 0

Alla svar (6)

more options

Hi,

Please check if this happens in Safe Mode.

...............................................................................................................................

Useful links:

All about Tools > Options

Going beyond Tools > Options - about:config

about:config Entries

Page Info Tools (Alt + T) > Page Info, Right-click > View Page Info

Keyboard Shortcuts

Viewing Video without Plugins

Firefox Profile Folder & Files

Firefox Commands

Basic Troubleshooting

After Upgrading

Safe Mode

Problematic Extensions

Troubleshooting Extensions and Themes

Troubleshooting Plugins

Testing Plugins

more options

When I run Firefox in Safe mode I am able to download and print my bank statements as usual. Great. But, which of my addons, etc is causing the problem?

more options

I found that the problem was with the addon PDF Download 3.0.0.2

I disabled it and was able to download and print my bank statements. I'm just not sure if I need to change the settings or completely un-install it.

more options

Vald lösning

Please also check if it has been updated to work with the latest Firefox. Tools (Alt + T) > Add-ons, click Extensions on the left, right the PDF add-on and Find Updates or click More and the Home Page to go to the add-on site.

Ändrad av Vivek

more options

Thank you for your help!!

more options

You are welcome :)