Sök i support

Akta dig för supportbedrägerier: Vi kommer aldrig att be dig att ringa eller skicka ett sms till ett telefonnummer eller dela personlig information. Rapportera misstänkt aktivitet med alternativet "Rapportera missbruk".

Learn More

Does Mozilla send emails like "3 reasons to get the new Firefox"?

  • 9 svar
  • 2 har detta problem
  • 1 visning
  • Senaste svar av user1240175

more options

I received such an email this morning, opened it up and it looks very official but my security paranoia cut in to make me wonder why Firefox would send such an email rather than the usual notification that an update is available when I start up Firefox on my computer?

So, I opened Firefox and confirm if my version is up to date and it is.

Did Mozilla actually send this email?

I received such an email this morning, opened it up and it looks very official but my security paranoia cut in to make me wonder why Firefox would send such an email rather than the usual notification that an update is available when I start up Firefox on my computer? So, I opened Firefox and confirm if my version is up to date and it is. Did Mozilla actually send this email?

Alla svar (9)

more options

No, Mozilla never sends email like that to anyone. Be careful and never click on the links that comes from unknown mailer. And the first thingh to look in an email is the address from which has it come. Hope this answer answered your question completely.

more options

Thanks for confirming my suspicions. The sending address is Mozilla@e.mozilla.org which seems legit but obviously is not. The contents of the email look so "Firefox" it is very tempting to click on the link to the "new Firefox". This almost certainly will catch some people. cheers

more options

@e.mozilla.org is a valid email mozilla email domain.

example https://bugzilla.mozilla.org/show_bug.cgi?id=770288

more options

Interesting. So, are we now saying Mozilla sent the email? Contrary to what we are told about such things?

more options

Hi

Yes, that email is legitimate (I got a copy myself!), but if you are ever not sure, I recommend (assuming your original copy of Firefox is from a legitimate source), that you check for any updates by going to;

  1. Help
  2. About Firefox

If you are online, it will check to see if you are using the latest version and offer you any update that is available to your existing version.

As with any software, downloading from the main website or from within a legitimate copy of the software is the best way to protect yourself.

I hope this helps, but if not, please come back here are we can look into a different solution for you.

more options

Yes, supreme eagle is wrong, that is a legit Mozilla email you received because you signed up for the Mozilla newsletter at some point in the past.

more options

Hmmmm..... So I am wrong this time but tell me even I had signed up for the Mozilla news letter but never recived any such mails in the past. So could you please tell us which are the legit email address through which the Mozilla system forwards the mails to its nls as it will help us to verify which is a spam or which is the real mail

Ändrad av Supreme Eagle

more options

Any domain ending in mozilla.org is real.

more options

Thanks for the help guys. I had gone thru the process suggested by Seburu and my FireFox is up to date. Normally, if there is an update available, I get an alert when I log on. So, since my FireFox was up to data and I had not received an update notification when I logged on, that is why I was suspicious. Thanks for helping me sort things out.

cheers,

larry