<!-- WHEN CREATING A TRANSLATION OF THIS PAGE, PLEASE TELL USERS THAT THE FORUM AND LIVE CHAT ARE ENGLISH (and feel free to add a link to any local, 3rd party support forum if one exists).--> = Where to ask your question = == Firefox support forum == In the forum, your question will be posted in public, allowing community volunteers to help you solve your problem. *'''[/questions Look through already-posted questions]''' * You can also '''[/questions/new ask a new question in the forum]''' == Firefox support live chat == With live chat, you can chat directly with a volunteer Firefox expert who can walk you through the problem solving process. Note that our live chat service is only open when we have support volunteers available. You can always ask your question in the [/questions/new forum]. *'''[http://support.mozilla.com/en-US/kb/Live+Chat?new_chat Take me to the live chat]''' === Live chat operating hours === We always try to have helpers available at specific times each day. All times listed are in Pacific Time (GMT-07). *9am-10am PDT (Tuesday and Thursday) *10am-1pm PDT (Friday) *11am-1pm PDT (Monday and Wednesday) *2pm-4pm PDT (Monday-Thursday) == Other places to ask for help == Please see our [[Other Firefox support]] page for additional ways of getting help.

Where to ask your question

Firefox support forum

In the forum, your question will be posted in public, allowing community volunteers to help you solve your problem.

• Look through already-posted questions
• You can also ask a new question in the forum

Firefox support live chat

With live chat, you can chat directly with a volunteer Firefox expert who can walk you through the problem solving process.

Note that our live chat service is only open when we have support volunteers available. You can always ask your question in the forum.

• Take me to the live chat

Live chat operating hours

We always try to have helpers available at specific times each day. All times listed are in Pacific Time (GMT-07).

• 9am-10am PDT (Tuesday and Thursday)
• 10am-1pm PDT (Friday)
• 11am-1pm PDT (Monday and Wednesday)
• 2pm-4pm PDT (Monday-Thursday)

Other places to ask for help

Please see our Other Firefox support page for additional ways of getting help.