Forum Asistence për Krejt Produktet

Hi folks,

I'd like to obtain some clarity on provenance aspects of Firefox released as a Flatpak.

I see in this article that one of the options is to use flatpak package: https://support.mozilla.org/en-US/kb/install-firefox-linux

Is this article produced / reviewed by mozilla? Is flatpak an officially trusted, backed by mozilla, means of installing firefox on a system?

On flathub one can observe the "Verified" seal which indicates that such package is developed and maintained by original package developers (in case Mozilla). One can also observe in multiple forums here and there that mozilla is the one that builds and maintain this package.

Though a seal is nice, and users opinions are ok, it would be good to have artifacts that would evidence better this relationship. Also, would be good to have this officially stated in mozilla's website, under "Download options and other languages" section, something like "you can also safely install firefox through the flatpak package available on flathub which is developed / maintained / signed by mozilla itself".

Or maybe all of this information is around and i am just not able to link it together.

Thanks

I get the infamous "Unable to connect to your IMAP server. You may have exceeded the maximum number of connections" error in Thunderbird. I just moved to a new Windows 11 laptop but have signed-off the old unit and old phones, leaving just two devices in Google / Security. Obviously, I have reduced the IMAP connections to 1 on the PC. Still, I cannot get emails on this new PC; before reducing the devices, I could get emails on the old PC, the new phone, an iPhone, and an old phone. Turning off the fire wall does not help. I have done many variations of uninstalls / reinstalls on likely combinations of devices. I won't repeat those here but the net outcome seems to be: uninstalled / reinstalled Thunderbird - no effect

shut down new computer and fired up old computer and Thunderbird retrieved new messages immediately

downloaded and installed eM Client - immediately connected and retrieved new messages

downloaded and installed MailBird - immediately connected and retrieved new messages

started Thunderbird and received the too many message.

I just finished a round of installing / reinstalling Thunderbird but with all the AppData/Thunderbird/ folders / profiles deleted. The Wizard failed to identify the server information, which I supplied based on the three sets of working parameters (Tbird, eM, MailBird) but the error this time was a could not connect due to the Username and Password not agreeing.

I don't want to give up Thunderbird but I am out of patience. Please advise if there is some hope for a software fix. I have wasted too much time on this already pursuing a universe of possibilities. Thanks, Don

All of a sudden, I can't download any attachments, no matter what file type it is. I've reset Firefox to it's default, restarted, everything suggested. I don't have the first clue as to what this is.

I'm using Ubuntu 24.04 and just reinstalled for unrelated reasons. I'm trying to copy my Firefox profile over from my backup to the new installation.

I used the Ubuntu Snap store to install Firefox and put my old profile in -- this is the one that I was using on my previous Ubuntu 24.04 installation just a couple days ago -- and everything seems fine, but I do see this error message:

[ERROR error_support::handling] suggest-unexpected: Error opening database: Incompatible database version: 18

It gets printed when I type things in the search bar, so it seems related to some sqlite database related to history and autocompletion.

Is there a way to fix this? I'm fine with just deleting it, so long as the other parts of the profile remain.

(This is a strange error, since after all I was using the exact same setup -- Firefox on Ubuntu 24.04, installed via snap -- just a couple days ago, and it was, as far as I know, up-to-date.)

I had an account in thunderbird on my old pc, but i messed up try to move acc to my new pc. Is there any way you can install it with all my folder etc. I did install new thunderbird app ,but when I enter my details it says, login to server imap. virginmedia.com with username homeimprovements2@ntlworld.com failed. I am in my mid 70s and I have only used thunderbird, and hope somebody can help me. Thank You. Bob Smith. UK

For a week or better I have been unable to download anything through my Firefox browser, I have refreshed and uninstalled Firefox (I had to reinstall through another browser) in an attempt to fix this issue to no avail. I cannot download from verified sites, nor am I able to download Firefox's own extensions or themes (when I attempt I get an error telling me to check my connection, screenshot included).

I would like to be able to use Firefox normally again, with the ability to download files and install my extensions restored.