Firefox continously crashes
Hi It is impossible to use Firefox on ios 17.2 because it continuously crash. Realle, the issue arise months ago Can you solve the issue or can you send me instructions in order to solve the issue? Regards Mario
Krejt Përgjigjet (3)
Hi
I am sorry to hear that Firefox for iOS is crashing. I hope that we can help resolve this for you. Before following the steps below, please make sure that you have updated both your iOS device and Firefox for iOS to the latest versions available.
As a first step, close down many of the tabs that you have open to as few as possible. Does this help reduce the incidence of a crash?
If this does not resolve the issue, open the iOS Settings app, select General then iPhone Storage. Find Firefox and select Offload App. Does this help?
Failing that, we will need to look into this in more detail with some logs from inside your copy of Firefox for iOS. This article will walk you through getting both crash logs and Firefox logs. When you have them, please file them here (a GitHub account is required) so that our developers can look into this further for you.
I hope that this helps.
Dear Paul, the proposed solutions didn't work; I sent the logs to firefox.
Regards Mario
Hi Mario
Thank you for letting us know. The GitHub issue that you filed will hopefully be looked at very soon.