I have not been able to log in and operate my personal email on Earthlink.com for about the last 6 months using my MacBook Air

I have not been able to log in and operate my personal email on Earthlink.com for about the last 6 months using my MacBook Air. It refuses to accept my many valid attempt… (ďalšie informácie)

I have not been able to log in and operate my personal email on Earthlink.com for about the last 6 months using my MacBook Air. It refuses to accept my many valid attempts over the months to update the email password. To overcome this difficulty, I have updated all 140.12.1esr (aarch64) involved software, still to no benefit. My wife on her MacBook Air has been routinely checking my Earthlink email as she and I (on my MacBook) have been able to do with Thunderbird for over 20 years. I find this very frustrating and tiring.

  I hope some of you out there have a working solution for me.  It will really uplift my life !

- Alan Olson in Lebanon PA

Open 1

Outlook: OAuth Authentication failure with IMAP

Hi all! I'm having some issues with using Thunderbird with my Outlook account. From a fresh Thunderbird profile, I can sign in to the account, and get the Microsoft auth… (ďalšie informácie)

Hi all!

I'm having some issues with using Thunderbird with my Outlook account. From a fresh Thunderbird profile, I can sign in to the account, and get the Microsoft authentication popup. Afterwards, Thunderbird works until I close and reopen the app. After that, I get authentication failures when fetching mails.

This is only with IMAP. POP works, but I'd like to sort my emails with server-side rules.

My system is freshly updated (Thunderbird 152.0 on CachyOS 7.1.3-2).

If anyone could help me, I'd be much obliged!

Cheers!

Open

Automatically deleting emails from server when downloaded into Thunderbird

When email downloads from my internet server to thunderbird how do I indicate that the message is to be deleted from the server. ie I dont want the message to be in two p… (ďalšie informácie)

When email downloads from my internet server to thunderbird how do I indicate that the message is to be deleted from the server. ie I dont want the message to be in two places . At the moment after reading the email and saving it to a folder I have to log into my internet provider and delete the email.

Open 4

Thunderbird says my AOL password is wrong, it is not

TBird connected to AOl fine for several years. Now, today, TBird tells me that my AOL password is incorrect. I changed the AOL password but TBird still does not work. I c… (ďalšie informácie)

TBird connected to AOl fine for several years. Now, today, TBird tells me that my AOL password is incorrect. I changed the AOL password but TBird still does not work. I can sign on to AOL just fine using Chrome and going to the AOL web site, but TBird will not sign me in. Please help.

Open 5 29

problems with sent email folder

None of my sent emails are accessible. When I go to the sent folder after sending an email, the emails are not there. Same with deleted emails. When I go to that folder… (ďalšie informácie)

None of my sent emails are accessible. When I go to the sent folder after sending an email, the emails are not there. Same with deleted emails. When I go to that folder, they are not there. Why is Thunderbird email so overly complicated? I think I need a better email provider. I am only using it because gmail will no longer support 3rd party emails (for my business.)

Open

Can't find outgoing server after login following Win 11 sleeps

Thunderbird functions normally (sends/receives), except after Windows 11 goes to sleep, I log back in without difficulty., but attempting to use Thunderbird to send email… (ďalšie informácie)

Thunderbird functions normally (sends/receives), except after Windows 11 goes to sleep, I log back in without difficulty., but attempting to use Thunderbird to send email fails with the message

"Sending of the message failed. The message could not be sent because connecting to Outgoing server (SMTP) smtp.mail.me.com failed. The server may be unavailable or is refusing SMTP connections. "

There's no prompt to re-enter the primary password, and the only way to restore normal Thunderbird operation is by rebooting WIN 11. Is this a known bug with a workaround? The failure occurs whether the outgoing server is smtp.mail.me.com (Apple), smtp.comcast.net, or smtp.gmail.com

Open 1

Reset my password, but can't log in.

I've had a Thunderbird email account for years. My laptop quit, so I've set up the account on a new laptop. I discovered that I hadn't saved my Thunderbird password, so… (ďalšie informácie)

I've had a Thunderbird email account for years. My laptop quit, so I've set up the account on a new laptop. I discovered that I hadn't saved my Thunderbird password, so I followed the procedure for "forgot password". This included a new p/w, and I also got a Mozilla PIN (for future Microsoft Password Manager use), and got a Mozilla Account Recovery Key, again for future use. But I can't log into my Thunderbird account. I get the message "Authentication Error" (Wrong p/w, email, etc.) Changing IMAP / POP settings didn't help, though I did go with the recommended IMAP setting.

Any suggestions?

Allan

Open 1

I haven't been able to get into my email accounts since Feb 26 2026. Why??

Locked out of my emails since Feb 26 2026: [redacted] @hotmail.com [redacted] @hotmail.com [redacted] @hotmail.com /edited email from public community support forum. … (ďalšie informácie)

Locked out of my emails since Feb 26 2026: [redacted] @hotmail.com [redacted] @hotmail.com [redacted] @hotmail.com


/edited email from public community support forum.

Open 1

Cant send emails in thunderbird 152.0.1 in win 11

First my email providers web site works perfectly. I called them and double checked the proper settings. I can download my emails no problem. I disabled my antivirus prog… (ďalšie informácie)

First my email providers web site works perfectly. I called them and double checked the proper settings. I can download my emails no problem. I disabled my antivirus program, and I have tried all the suggested settings and still no send. I installed Betterbird used the same settings Spectrum said to use for thunderbird and it sends and receives no problem so what's wrong with my Thunderbird?

Open 1

Why are read emails not in my inbox following an import of an exported profile

I use Thunderbird as a POP server and keep some historic read emails in my inbox as well as archiving others to local folders. I am moving to a new windows 11 computer … (ďalšie informácie)

I use Thunderbird as a POP server and keep some historic read emails in my inbox as well as archiving others to local folders. I am moving to a new windows 11 computer from an old windows 8 computer. So I exported my Thunderbird profile on the old computer, copied it across to the new computer, installed Thunderbird on it, then imported the profile. All my local folders are there with their historic emails, but there are no read emails in the inbox, only the unread ones ?? Be grateful for any explanation of why this is and how I get them back. thanks Martyn Jones

Solved 3

Export to Mobile - Mobile device doesn't capture the QR Code

I currently have the following: Mozilla Thunderbird version 152.0.1 (64-bit) installed on a Windows 11 Pro computer. Within this installation are five E-Mail accounts con… (ďalšie informácie)

I currently have the following:

Mozilla Thunderbird version 152.0.1 (64-bit) installed on a Windows 11 Pro computer. Within this installation are five E-Mail accounts configured and working.

I have selected Export for Mobile.

On Android (Samsung Galaxy S24 Ultra - 5G) One UI Version: 8.5 Android: 16 Kernel: 6.1.145-android14-11-33419968-abS928USQS6DZF2

Thunderbird Version: 20.0

I click on the Import Settings: Try to scan the QR Code from my laptop which says 1 of 2 QR Codes and I get nothing. No pop-ups, no approvals, it just sits there. Clicking done takes me back to the main screen.

Open 1 10

TB152.0.1 (Windows 11 64-bit) add-ons/extensions not working

I've just transferred my profile to a new computer, for which I downloaded TB152 (had been running TB128), and no add-ons/extensions work. Of course many were rendered in… (ďalšie informácie)

I've just transferred my profile to a new computer, for which I downloaded TB152 (had been running TB128), and no add-ons/extensions work. Of course many were rendered inoperative with the update, but that's not the issue, because:

  1. Even those which claim to be compatible, or were updated since the transfer for the purpose of extension compatibility, do not work.
  2. Moreover, when I invoke the Add-ons Manager to inquire about the various non-working extensions, none of the links (which can be seen and read by the OS), can be invoked or even copied (to be, for example, pasted into a browser window).

I went through the standard [[Mozilla Support diagnostics|https://support.mozilla.org/en-US/kb/hyperlinks-in-messages-not-working]] and found no answers. Can someone suggest a next step?

Trying to understand why this problem is related only to the extensions, I examined the profile's "extensions" folder. There are 40 .xpi files (same as the number of mostly-disabled (and mostly-expired) extensions in the Add-ons Manager), along with a subdirectory named "staged" containing 7 empty folders with what appear to be .xpi filenames - though none of those empty-folder-filenames match any of the .xpi files in the parent "extensions" folder. Because the "staged" folder has a recent timestamp (apparently the last time TB shut down), it seems to have some significance to TB operation - but what can be the use of it is more than I can see. What is the significance of that folder and its contents?

Two final (and possibly related) questions about this "extensions" folder:

  1. Is there any way to relate the <filename>.xpi to the name in the Add-ons Manager?
  2. Since nothing in the "extensions" folder identifies which are enabled, there must be some file containing a functional description of the folder's contents. Where would that be?

Grateful for any pointers, -John

Open 1

Recover orphaned local tasks after deleting a local calendar (Thunderbird 152.0.1)

Hello, I'm hoping someone can help me recover a local task calendar. Environment Thunderbird 152.0.1 (aarch64) macOS Local Thunderbird calendar (not Google, Exchange, or … (ďalšie informácie)

Hello,

I'm hoping someone can help me recover a local task calendar.

Environment Thunderbird 152.0.1 (aarch64) macOS Local Thunderbird calendar (not Google, Exchange, or CalDAV) What happened

Several months ago I deleted a local calendar because I believed I was no longer using it. Unfortunately, that calendar contained all of my Thunderbird tasks.

After deleting the calendar:

the local calendar disappeared from Thunderbird all of my tasks disappeared I have not created any new local tasks since then

What I have recovered

I have an older copy of my Thunderbird profile from before the deletion.

From that profile I have:

calendar-data/local.sqlite prefs.js

I inspected the SQLite database and confirmed that it contains 394 tasks.

The task records appear intact, including task metadata such as:

titles categories completion information recurrence tables alarm/snooze tables related Thunderbird calendar metadata

All of the recovered tasks belong to the same calendar ID:

8420c0c3-6b20-436c-a39b-d4183d2665e1

Current profile

My current profile contains only my two iCloud CalDAV calendars.

The deleted local calendar no longer appears in prefs.js.

Because of that, the task database appears to be orphaned.

What I have already tried Restoring the old local.sqlite Creating a new local calendar Exporting the tasks to ICS and importing them

Thunderbird reports:

"No importable items found in the file."

My question

Since the task records still exist in the original local.sqlite, is there a supported way to:

recreate the missing local calendar definition so Thunderbird recognizes the existing tasks, or migrate the orphaned tasks into a new local calendar?

If necessary, I'm happy to provide:

the recovered local.sqlite the current prefs.js any additional profile files

My goal is simply to recover the 394 tasks into my current Thunderbird profile without losing any data.

Thank you for any guidance.

Open

Even with verions 152.01, Oauth for smtp through Yahoo.com is not an available choice on this particular computer. All other computers have it.

Yahoo.com decided to be jerks and changed everything to get into our email. I was overseas at the time and got it taken care of for the laptop I was using on my trip. W… (ďalšie informácie)

Yahoo.com decided to be jerks and changed everything to get into our email. I was overseas at the time and got it taken care of for the laptop I was using on my trip. When I got back home I updated the rest of my computers to the new settings. However, this computer I am on, my secondary desktop, absolutely positively does NOT show Oauth as a choice for smtp on my Pacbell.net account which has to go through Yahoo.com. All the other server settings are working fine. I can get email, I just can't resply unless I go to my Netscape.net account which goes through AOL. It shows Oauth for AOL. The rest of the computers, and even a new laptop, all work just fine and all are on version 152.01. Even SeaMonkey email has Oauth for smtp but they have done a terrible job of keeping it updated that I can't use it for my Pacbell.net account because I can't enter the new password. Everything is a blank screen for log in and password entry. I am getting tired of having to reply to messages on my Pacbell.net account through the Netscape.net account. What can I do short of a clean reinstall of windows?

Open 1

Delay moving messages to and from 4 certain mailboxes (win10, v152)

It's very odd. Normally moving an email, say from the Inbox to the relevant year's archive, takes "no time at all". Which is true for all the mailboxes shown on the attac… (ďalšie informácie)

It's very odd. Normally moving an email, say from the Inbox to the relevant year's archive, takes "no time at all".

Which is true for all the mailboxes shown on the attached screenshot, EXCEPT for the four at the bottom. Moving even one message from Inbox to Yiddish can take ten seconds or longer (with the dreaded "Not Responding" occasionally). Moving something in the opposite direction is also screwy, only from those four.

I had thought that it was because they're rather large. This first started when there were just Yiddish and MSW, and I split off most of the earlier years into the archives shown. To no avail.

It's only an annoyance, but I'm puzzled about how such a thing could happen.

Also very slow tagging or untagging a message just in those mailboxes.

Open 32 10

I'm unable to add mmy new Posteo email address to Thunderbird,

I've completed all the required information when trying to add an account to Thunderbird. The Account Hub finds my email address at Posteo and loads the configuration fou… (ďalšie informácie)

I've completed all the required information when trying to add an account to Thunderbird. The Account Hub finds my email address at Posteo and loads the configuration found out the provider. I then add my password, which I know to be correct as I've only just created it. But Thunderbird keeps telling me there is an "authentication error". I'm at a loss to know what the error is.

Open 2 1