One email (of 5) is not receiving

To recap: I have been using Thunderbird for years. It receives 5 email channels and was working fine up until a few weeks back. I can still use it to send on that channel… (ďalšie informácie)

To recap: I have been using Thunderbird for years. It receives 5 email channels and was working fine up until a few weeks back. I can still use it to send on that channel just not receive. Since it is Imap I can access it ok on the network providers web site (Talktalk) I can also receive it ok on an Amazon Fire tablet. I have tried turning off aspects of my antivirus (Bitdefender) but it doesn't seem to help. At the bottom edge of the Thunderbird screen I can see various sets of words which seem to indicate it is accessing the Imap channel just that nothing appears. In case it helps the email address is of the form xxxxx.xxxxx@lineone.net. Someone helpfully provided a list of suggested problem areas but they either don't apply or they seem to be ok. Regards, Roger

Otázku položil(a) Roger Pred 2 dňami

Thunderbird email is not displaying "some" individual emails in popup view email windows

Thunderbird email is not displaying "some" individual emails in pop-up email windows. I get a list of emails that have come in, but when I select some of them to see the… (ďalšie informácie)

Thunderbird email is not displaying "some" individual emails in pop-up email windows. I get a list of emails that have come in, but when I select some of them to see their contents, they show a blank box with absolutely no content. This only applies to some emails, not all. The others display their content with no problem. And it's not always the same senders that exhibit the problem. It is totally random. I want to fix the problem since I cannot read all my emails. I did a "repair" on Thunderbird last night, but that scrambled everything, so I had to restore my PC to its last backup date, which was fortunately the day before.

Otázku položil(a) bob3d Pred 2 dňami

Thunderbird is able to send email but can not receive it.

I've been using Thunderbird for years without issues. A few weeks ago, Thunderbird on two of my computers, (a Win10 laptop and a Win11 desktop) stopped receiving email, b… (ďalšie informácie)

I've been using Thunderbird for years without issues. A few weeks ago, Thunderbird on two of my computers, (a Win10 laptop and a Win11 desktop) stopped receiving email, but were still able to send it. After a couple of days, normality resumed and both computers were able to receive email again, without any corrective measures taken by me. However, about 5 days ago the same thing has happened again, but this time, the desktop has resumed normal function but the laptop has not. The error (both times of failure) is shown in the image. TB on the Win10 laptop is configured POP3. On the Win11 desktop IMAP.

Email works perfectly from web interface, and so I'm very reluctant to change the password on the server in case I get locked out of the web interface, but perhaps this might be the step to take? I uninstalled TB using RevoUninstaller to completely wipe TB from the computer, including any registry entries. Installed TB version 137.0.2. Still the issue persists. I'm certain that the account settings are correct, so the issue is a complete mystery to me as to what is going on here. I would very much appreciate any help to resolve this issue please.

Otázku položil(a) lee124 Pred 5 dňami

Posledná odpoveď od lee124 Pred 2 dňami

Taskbar icon shows incorrect number of email

Taskbar icon shows incorrect number of email. Question: Anyone else having this issue? Any fix? Today the Sent - my email address taskbar button shows 98 In Thunderbird … (ďalšie informácie)

Taskbar icon shows incorrect number of email. Question: Anyone else having this issue? Any fix? Today the Sent - my email address taskbar button shows 98 In Thunderbird I have only 2 new sent messages from 4-18 and none for 4-19. I have 9550 overall.

My Inbox on various days show 75 or 14 or 8 BTW I never get more then a few messages at a time so seeing 75 or 14 or 8 would never be correct.

I go to download and none show up. I have the number of Total message count already downloaded displayed and the number does not change. Any new message would also be in Bold.

I disabled the showing on the Taskbar and as an example when I go to check messages and it says 1 of 1 yet none show up.

I have even moved all my Inbox email to a subfolder and no new email will show up in the Inbox when the program says I will have lots. I checked my domain cPanel email and no new email either.

Otázku položil(a) davidhelp Pred 2 dňami

copying inputs to set up an email from thunderbird

Anytime I use send a file to the email program or use any external process to set up an email from thunderbird, thunderbird will not send the email and a reboot is requir… (ďalšie informácie)

Anytime I use send a file to the email program or use any external process to set up an email from thunderbird, thunderbird will not send the email and a reboot is required.

Otázku položil(a) hrsweet3 Pred 1 mesiacom

Posledná odpoveď od hrsweet3 Pred 2 dňami

What happened to virtual identities?

I know this worked in the past and lately, it doesn't anymore. I have multiple domains and many email addresses coming into my account. There was an extension called Virt… (ďalšie informácie)

I know this worked in the past and lately, it doesn't anymore. I have multiple domains and many email addresses coming into my account. There was an extension called Virtual Identity, which would fill in the From field with the Original email address that the email was addressed to.

This was no longer needed because the feature was added to the base code. It worked for years and in the last year or two, it stopped working.

For ex, the email was sent to bob@ex.com, but my account identity is fran@frog.com, when I hit reply(all) it should fill in the FROM field with bob@ex.com, not my account identity. This used to work great, but now it just fills in the account identity instead.

To rule out old settings, I started fresh and it still doesn't work.

I do have “Reply from this identity when delivery headers match:” set to *@ex.com and it still doesn't work.

I am currently running 115.18.0 on linux, but this has been over many versions now.

Did they kill this feature?

Thanks.

Otázku položil(a) afunnymonkey Pred 3 dňami

Posledná odpoveď od afunnymonkey Pred 3 dňami

Cannot send PDF files since installed latest version of Thunderbird.

Went with a new ISP. Thunderbird was not working right. After spending hours trying to get it to work, backed up as instructed, uninstalled and reinstalled the latest ver… (ďalšie informácie)

Went with a new ISP. Thunderbird was not working right. After spending hours trying to get it to work, backed up as instructed, uninstalled and reinstalled the latest version of Thunderbird. Still have problems but the main issue is not being able to send PDF files or even something scanned from my printer. The error message I keep getting is: "There is no email program associated to perform the requested action. Please install an email program or, if one is already installed, create an association in the Default Programs control panel.". I have gone into Default Programs, associated Thunderbird as my email client. Doesn't work. Went into Regedit and double checked that Thunderbird is my email client. Doesn't work. What do I need to do so that my Windows 10 Home PC, Version 22H2 can send PDF files. All other regular emails (in/out) work fine.

Otázku položil(a) md.imailed Pred 3 dňami

Unified inbox shows 2 identical messages for each on retrieved by IMAP for all 4 of my accounts.

Thunderbird 128.9.1esr (64-bit) [Linux Mint] retrieves messages from my 4 email accounts (2x gMail & 2x Yahoo-based). It then displays each email retrieved TWICE. In… (ďalšie informácie)

Thunderbird 128.9.1esr (64-bit) [Linux Mint] retrieves messages from my 4 email accounts (2x gMail & 2x Yahoo-based). It then displays each email retrieved TWICE. In the past, Left-Clicking on Unified Inbox | Properties then the [Update] button would "single-up" the list into a 1-for-1 relationship. I then sort my mail MANUALLY into local folders or delete unwanted in order to keep my inbox "zero'd".

After my recent Linux Mint 22.1 update, this no longer works and I need to close and re-open Thunderbird to get any "ghost" messages that I haven't sorted or deleted to disappear.

I am sure that I have something configured incorrectly but I can't seem to find it. None of the 4 accounts is "aware of" or forwarding to or retrieving from any of the others - they are totally independent. Yet I get duplicated emails from all 4. Using Browser-based mail client, none of them have duplicated stuff anywhere that I can find.

What documentation should I provide? Thanks.

Otázku položil(a) TooFatKat Pred 3 dňami

Posledná odpoveď od TooFatKat Pred 3 dňami

How do I unsubscribe from an online Calendar .ics file?

I successfully subscribed to an online .ics file but I found the resulting calendar entries inadequate and I want to unsubscribe but I can't figure out how to do that. I… (ďalšie informácie)

I successfully subscribed to an online .ics file but I found the resulting calendar entries inadequate and I want to unsubscribe but I can't figure out how to do that. I've tried searching for instructions but haven't found any.

Otázku položil(a) ph00 Pred 1 týždňom

Posledná odpoveď od ph00 Pred 3 dňami

Moved emails folders into "account@mail.com" root folder and they all have been deleted

Hello, sorry for the question but I can't solve it alone My issue : I think my emails have been deleted. Its something like 500mb of content. I'm on Windows 10; on… (ďalšie informácie)

Hello, sorry for the question but I can't solve it alone

My issue : I think my emails have been deleted. Its something like 500mb of content.

I'm on Windows 10; on 128.9.2esr version for Thunderbird.

You see how the path is structured: account@mail.com/inbox/... I moved my mails folders into the folder account@mail.com (instead of account@mail.com/inbox/) Closed thunderbird Restarted thunderbird

All folders at account@mail.com/ disappeared.

I tried to find them. I created a folder named "TestAccountFindThunderbird" I moved account@mail.com/inbox/TestAccountFindThunderbird into account@mail.com/TestAccountFindThunderbird Closed thunderbird Restarted thunderbird "TestAccountFindThunderbird" disappeared as well

and making a research on C:\ drive I managed to find TestAccountFindThunderbird.msf inside the folder at C:\Users\<my_account>\AppData\Local\Temp\MozillaMailnews

At the same place I found also the other things that disappeared from my mail account Health.msf, Apple.msf, Work.msf, Insurances.msf, Bank.msf, ... But they are all .msf files...

I saved them into a backup folder. Then I copy pasted all that content from backup to INBOX.sbd but when I open Thunderbird in a blink they are all removed. I guess its because they are .msf and not actual content.

1) Why when I move a mail folder into account@mail.com/ then the folder disappears/is deleted? 2) Where are my emails? And how do I reimport them? 3) Why do I have traces of them into AppData\Local\Temp\MozillaMailnews?

Thanks in advance

Otázku položil(a) sylvain.schmitt Pred 3 dňami

email login not being accepted

I continue to receive pop-ups on my home page to Thunderbird. it says log-in failed. I was able to send & receive messages yesterday, but today I can not get into my … (ďalšie informácie)

I continue to receive pop-ups on my home page to Thunderbird. it says log-in failed. I was able to send & receive messages yesterday, but today I can not get into my account to check my emails. Nothing has changed regarding my username or password. Can you help me correct this situation please?. Thank you.

Otázku položil(a) David Jordan Pred 4 dňami

Unable to send mail

My email provider required that I change my email password as they had seen an unusual log-in. I did this and have changed the password on the Thunderbird desktop, but no… (ďalšie informácie)

My email provider required that I change my email password as they had seen an unusual log-in. I did this and have changed the password on the Thunderbird desktop, but now I can receive mail but not send any. I get the message Thunderbird was unable to log in to the email server. I have Thunderbird on my phone and that works for both receiving and sending mail. It seems Thunderbird has updated the password for the incoming mail server but not for the outgoing one. I also updated Thunderbird Desktop to 128.9.2.esr (64-bit) .

Otázku položil(a) brianlec Pred 5 dňami

Posledná odpoveď od brianlec Pred 4 dňami

Set first day of a week to Monday

Hello everyone, When I create a new event in the calendar, I click on the start day and use the drop-down mini-calendar to pick the right day. Unfortunately, this drop-d… (ďalšie informácie)

Hello everyone,

When I create a new event in the calendar, I click on the start day and use the drop-down mini-calendar to pick the right day. Unfortunately, this drop-down shows a misleading view – the first column shows up as Sunday. How can I fix it? Seeing Monday in the first column would be much more natural. Sunday as a first columns is very confusing and leads to miss-setting the date of an event.

Thank you Paweł

Otázku položil(a) pawel.wojcik5 Pred 4 dňami

Posledná odpoveď od pawel.wojcik5 Pred 4 dňami

Need help from an expert moving from Outlook. How to import PST/OST correctly with calendars and everything.

Desperately in need of assistance. Been using Outlook for decades, but continual issues have forced me to move to another option. Been using Bluemail on my phone, but saw… (ďalšie informácie)

Desperately in need of assistance. Been using Outlook for decades, but continual issues have forced me to move to another option. Been using Bluemail on my phone, but saw that Thunderbird supposedly functions more like Outlook without being the pain that is Outlook.

So, I was managing 6 different email accounts in Outlook and all were POP3, because I get a lot of client emails and need to store them for legal reasons. I end up with way too much data to keep out on IMAP servers.

Anyway, I installed Thunderbird and setup my personal business email on it as POP3 and that seems to be fine, but I need to also import my PST/OST backup of that account into Thunderbird so that I have access to all of the saved emails/calendar. I see places that tell me it can be done directly in Thunderbird and others that tell me I need a 3rd party app. Does Thunderbird not include an import or conversion option that will let me do it?

If I can get this to work, I will then need to do it for the other 5 accounts, and unfortunately soon, as some of my accounts are nearing their max storage size in IMAP while I try to solve this.

Thanks very much to anyone who can quickly and accurately assist me.

SMC

Otázku položil(a) SMCunningham Pred 4 dňami

Server Disconnect Message

I am running Windows 10 Home edition. My email account is for a domain I own on Dreamhost. When I click on a subfolder I get the message "Server imap.dreamhost.com has … (ďalšie informácie)

I am running Windows 10 Home edition. My email account is for a domain I own on Dreamhost. When I click on a subfolder I get the message "Server imap.dreamhost.com has disconnected. The server may have gone down or there may be a network problem." I have my firewall set to allow thunderbird.exe traffic to pass. Any suggestions. I don't have this issue running K-9 on my Andriod phone. (I am reluctant to switch to Thunderbird on my Android phone until I solve this on my PC.

Any suggestions?

Otázku položil(a) garry18 Pred 4 dňami

Thunderbird will not open Office attachments.

I have been using Thunderbird for several years now and am currently using Thunderbird Desktop Version 128.9.2esr Released April 15, 2025, on a MacBook Air Retina 13", us… (ďalšie informácie)

I have been using Thunderbird for several years now and am currently using Thunderbird Desktop Version 128.9.2esr Released April 15, 2025, on a MacBook Air Retina 13", using OSMac Sonoma 14.7.5. Office attachments cannot be open directly from an email, but have to be detached first. I have had this problem for some time and I have looked at other posts about this and followed instructions, but the problem persists. Thought I would try again to sort it out. Any help to resolve? Thanks

Otázku položil(a) brimacey Pred 4 dňami

Thunderbird 128.4.1esr - filters no more work good

Since I updated to 128.4.1esr filters no longer work good: some emails are left in the main folder and not transferred in the subfolder I'd like and I ordered via filter;… (ďalšie informácie)

Since I updated to 128.4.1esr filters no longer work good: some emails are left in the main folder and not transferred in the subfolder I'd like and I ordered via filter; other emails are duplicated in the main folder and in the destination folder ;moreover, if I try to modify a filter, the window is so big that the OK button slips under Windows 11 system tray and it's impossible to click; thw window is impossible to resize, nor I can drag it, so the OK button remains invisible under Windows tray bar. Thanks for your help.

My installation: Thunderbird Ver. 128.4.1esr ID build 20241101163316

Otázku položil(a) a.colamartino Pred 5 mesiacmi

Posledná odpoveď od a.colamartino Pred 4 dňami

Task Reminders Not Working

After I reinstalled Windows and reinstalled Thunderbird, task reminders no longer work. I create tasks using the New Task button on the Tasks tab with a due date and time… (ďalšie informácie)

After I reinstalled Windows and reinstalled Thunderbird, task reminders no longer work. I create tasks using the New Task button on the Tasks tab with a due date and time in the New Tasks dialog. This used to result in a Reminders window popping up at the scheduled date and time. Now, however, nothing happens. As far as I can tell, all the settings on the new install of Thunderbird are the same as I had before. The screenshot shows what I used to get, and what I would like to get again.

Is some setting required to get a Reminders window?

Otázku položil(a) firefox1043 Pred 4 dňami

Thunderbird Mail/Calendar, no accept mail sent when responding to a date invitation

Hi, I often recieve mails with an invitation for a date. Opening the mail I see the date and 3 buttons accept, preliminary and reject (I am not shure about the English bu… (ďalšie informácie)

Hi, I often recieve mails with an invitation for a date. Opening the mail I see the date and 3 buttons accept, preliminary and reject (I am not shure about the English buttons) When clicking accept no mail to the invitor is send. What setting is wrong? I am using 128.9.1esr (64-Bit) Many thanks Wolfgang

Otázku položil(a) gallisch Pred 5 dňami