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When I visit a mapping site the cursor appears about 50mm off where I start and the route is always that far out -why?

  • 6 odpovedí
  • 1 má tento problém
  • 25 zobrazení
  • Posledná odpoveď od hampshireman

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I want to create a walk/run on the site, so the whole route is mapped on the site as 50mm away from the actual route. I didn't have this problem about 3 weeks ago, so what's changed? The site seem to think I have altered a setting, but not knowingly on purpose. I am complete newbie to PC/Windows etc.

I want to create a walk/run on the site, so the whole route is mapped on the site as 50mm away from the actual route. I didn't have this problem about 3 weeks ago, so what's changed? The site seem to think I have altered a setting, but not knowingly on purpose. I am complete newbie to PC/Windows etc.

Všetky odpovede (6)

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It only happens on Firefox and not Internet Explorer. The site is Walk4Life

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What is the web address of that page? Does this happen anywhere else? As a test, start Firefox in Safe Mode.

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You can try these steps in case of issues with web pages:

Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window.
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The URL is www.walk4life.info and no it doesn't happen anywhere else. Thanks.

Upravil(a) hampshireman dňa

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Did you try Safe Mode in Firefox?

Try to disable hardware acceleration in Firefox (you need to close and restart Firefox).

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No not yet, trying the other ideas first, thanks