Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

Internet is working but Firefox shows "page not found." Help!

  • 2 odpovede
  • 4 majú tento problém
  • 1 zobrazenie
  • Posledná odpoveď od scribe390

scribe390
scribe390

Was using Firefox in the a.m., then ran errands. Came back and "Page not found" was displayed on monitor. Haven't been able to get past that. IE is working, though, so don't think it's my net connection. Live in Fort Worth, TX area. Using Windows 7 on a Gateway computer.

Was using Firefox in the a.m., then ran errands. Came back and "Page not found" was displayed on monitor. Haven't been able to get past that. IE is working, though, so don't think it's my net connection. Live in Fort Worth, TX area. Using Windows 7 on a Gateway computer.

Všetky odpovede (2)

Andrew
Andrew

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

scribe390
scribe390 Autor otázky

I can't get into Firefox. That's the whole problem. When I try to open the browser, that's when I get the "page not found" message. I know the net is working because I can open both IE and Chrome.