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I can no longer use gmail with Firefox since it updated today.

Pridané

This morning, Firefox had updates for version 3.6.6 and I did this and now gmail is not working. The page loads and I can see my mail, but I cannot open any of the messages or compose a message and I cannot even see the people on the chat feature (I think this feature didn't even load). Since I can use gmail fine on internet explorer and have checked with other people who say there is nothing wrong with gmail, I am assuming it is a problem with the updates to firefox. My yahoo account works in firefox, so I will give you that email to reply to me.

URL of affected sites

http://mail.google.com

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C)

This morning, Firefox had updates for version 3.6.6 and I did this and now gmail is not working. The page loads and I can see my mail, but I cannot open any of the messages or compose a message and I cannot even see the people on the chat feature (I think this feature didn't even load). Since I can use gmail fine on internet explorer and have checked with other people who say there is nothing wrong with gmail, I am assuming it is a problem with the updates to firefox. My yahoo account works in firefox, so I will give you that email to reply to me. == URL of affected sites == http://mail.google.com == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C)

Ďalšie informácie o systéme

Aplikácie

  • Identifikácia prehliadača: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C)

Viac informácií

Troubleshooting Information
This page contains technical information that might be useful when you're
trying to solve a problem. If you are looking for answers to common questions
about Firefox, check out our support web site.
Copy all to clipboard
Application Basics
Name
Firefox
Version
3.6.6
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Skype extension for Firefox 4.2.0.5198 true
Java Console 6.0.20 true
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar 0
browser.history_expire_days.mirror 180
browser.places.smartBookmarksVersion 2
browser.startup.homepage http://www.nytimes.com
browser.startup.homepage_override.mstone rv:1.9.2.6
dom.disable_open_during_load false
extensions.lastAppVersion 3.6.6
network.cookie.prefsMigrated true
places.last_vacuum 1276787472
print.print_printer Dell 968 AIO Printer
print.printer_Dell_968_AIO_Printer.print_bgcolor false
print.printer_Dell_968_AIO_Printer.print_bgimages false
print.printer_Dell_968_AIO_Printer.print_command
print.printer_Dell_968_AIO_Printer.print_downloadfonts false
print.printer_Dell_968_AIO_Printer.print_edge_bottom 0
print.printer_Dell_968_AIO_Printer.print_edge_left 0
print.printer_Dell_968_AIO_Printer.print_edge_right 0
print.printer_Dell_968_AIO_Printer.print_edge_top 0
print.printer_Dell_968_AIO_Printer.print_evenpages true
print.printer_Dell_968_AIO_Printer.print_footercenter
print.printer_Dell_968_AIO_Printer.print_footerleft &PT
print.printer_Dell_968_AIO_Printer.print_footerright &D
print.printer_Dell_968_AIO_Printer.print_headercenter
print.printer_Dell_968_AIO_Printer.print_headerleft &T
print.printer_Dell_968_AIO_Printer.print_headerright &U
print.printer_Dell_968_AIO_Printer.print_in_color true
print.printer_Dell_968_AIO_Printer.print_margin_bottom 0.5
print.printer_Dell_968_AIO_Printer.print_margin_left 0.5
print.printer_Dell_968_AIO_Printer.print_margin_right 0.5
print.printer_Dell_968_AIO_Printer.print_margin_top 0.5
print.printer_Dell_968_AIO_Printer.print_oddpages true
print.printer_Dell_968_AIO_Printer.print_orientation 0
print.printer_Dell_968_AIO_Printer.print_pagedelay 500
print.printer_Dell_968_AIO_Printer.print_paper_data 1
print.printer_Dell_968_AIO_Printer.print_paper_height 11.00
print.printer_Dell_968_AIO_Printer.print_paper_size_type 0
print.printer_Dell_968_AIO_Printer.print_paper_size_unit 0
print.printer_Dell_968_AIO_Printer.print_paper_width 8.50
print.printer_Dell_968_AIO_Printer.print_reversed false
print.printer_Dell_968_AIO_Printer.print_scaling 1.00
print.printer_Dell_968_AIO_Printer.print_shrink_to_fit true
print.printer_Dell_968_AIO_Printer.print_to_file false
print.printer_Dell_968_AIO_Printer.print_unwriteable_margin_bottom 0
print.printer_Dell_968_AIO_Printer.print_unwriteable_margin_left 0
print.printer_Dell_968_AIO_Printer.print_unwriteable_margin_right 0
print.printer_Dell_968_AIO_Printer.print_unwriteable_margin_top 0
privacy.sanitize.migrateFx3Prefs true
privacy.sanitize.timeSpan 4
security.warn_viewing_mixed false

Autor otázky

Looks like time to go to chrome.

Looks like time to go to chrome.

Autor otázky

I have the same problem - if I attempt to compose mail or open my settings it hangs and then calendar, web, documents, etc stop working but if I open one of them before attempting to compose they work fine. Composing then hangs and breaks them.

Chrome works fine.

I have the same problem - if I attempt to compose mail or open my settings it hangs and then calendar, web, documents, etc stop working but if I open one of them before attempting to compose they work fine. Composing then hangs and breaks them. Chrome works fine.

Autor otázky

I followed tiltwithquixote's solution and it worked for me too

I went to Tools-->Clear recent history, and cleared everything except site preferences. gmail works fine now.

Note I cleared for the time range of the past hour...

I followed tiltwithquixote's solution and it worked for me too I went to Tools-->Clear recent history, and cleared everything except site preferences. gmail works fine now. Note I cleared for the time range of the past hour...

Autor otázky

I just got the same problem since Firefox had updates for version 3.6.6.A accepted the updates and now gmail is not working. The page loads.I can see my mail fo a few seconds and it goes to the agenda page.This way I cannot open any of the messages or even compose one. I suppose it isn't a problem with gmail cause it goes fine with the internet explorer and google chrome. What should I do to solve this. I've praised firefox to everybody and now we have this. I hope someone is able to help me.

I just got the same problem since Firefox had updates for version 3.6.6.A accepted the updates and now gmail is not working. The page loads.I can see my mail fo a few seconds and it goes to the agenda page.This way I cannot open any of the messages or even compose one. I suppose it isn't a problem with gmail cause it goes fine with the internet explorer and google chrome. What should I do to solve this. I've praised firefox to everybody and now we have this. I hope someone is able to help me.

Autor otázky

Same problem here.

Windows XP Home, firefox 3.6

anytime I use gmail or facebook, pretty much every other website that refreshes itself, firefox magically disappears on me. So annoying!!!

They know about the problem. Why don't they address it then?

Same problem here. Windows XP Home, firefox 3.6 anytime I use gmail or facebook, pretty much every other website that refreshes itself, firefox magically disappears on me. So annoying!!! They know about the problem. Why don't they address it then?

Autor otázky

i can get to gmail but everything displays very poorly. guess i should go back to safari...

i can get to gmail but everything displays very poorly. guess i should go back to safari...

Autor otázky

Opening in my FF 3.6.6 causes loading the inbox and seconds afterwards the calendar opens. that sucks! I can't even read any mails in Firefox, have to use safari instead. Rollback to 3.5.10 and deleting cache did not solve the problem in any way...

Opening in my FF 3.6.6 causes loading the inbox and seconds afterwards the calendar opens. that sucks! I can't even read any mails in Firefox, have to use safari instead. Rollback to 3.5.10 and deleting cache did not solve the problem in any way...

Autor otázky

Really irritating

Really irritating

Autor otázky

HELP..Firefox is making me CRAZY. It has been locking up on Gmail and in Gmail chat as well as in this window. It also locks up when trying to post comments on Facebook. I uninstalled 3.6 and went back to 3.5.11 to no avail. I don't know what changed but it has rendered Firefox unusable as far as I am concerned. This is my work machine and the IT person has also tried working with it. I have upgraded IE to the latest version but I don't like it. PLEASE give me some ideas people. Thank you!!! Oh and worth noting is the fact that when I am in Firefox and it is working ok the task monitor shows one instance of the application running. When it locks up, the task monitor shows two (but there is no other window open. See screenshot.

HELP..Firefox is making me CRAZY. It has been locking up on Gmail and in Gmail chat as well as in this window. It also locks up when trying to post comments on Facebook. I uninstalled 3.6 and went back to 3.5.11 to no avail. I don't know what changed but it has rendered Firefox unusable as far as I am concerned. This is my work machine and the IT person has also tried working with it. I have upgraded IE to the latest version but I don't like it. PLEASE give me some ideas people. Thank you!!! Oh and worth noting is the fact that when I am in Firefox and it is working ok the task monitor shows one instance of the application running. When it locks up, the task monitor shows two (but there is no other window open. See screenshot.
David Woronka 0 riešení 1 odpovedí

I'm using Firefox 4.0b13 pre on Linux Mint and I'm having this sad problem, don't want to use Chrome to check Gmail!

I'm using Firefox 4.0b13 pre on Linux Mint and I'm having this sad problem, don't want to use Chrome to check Gmail!
Chrispy 0 riešení 2 odpovedí

Upgraded to Firefox 4 yesterday 23rd March. Gmail no longer working properly. Emails selected by check boxes not recognized when actions selected, Delete, Archive etc. etc. Message 'No conversations selected' Emails appear to be 'greyed out' but check boxes show ticks when clicked. Have checked in IE 9.0.8080.16413, no problems at all with Gmail. Please, please, don't make me go back to IE !

Upgraded to Firefox 4 yesterday 23rd March. Gmail no longer working properly. Emails selected by check boxes not recognized when actions selected, Delete, Archive etc. etc. Message 'No conversations selected' Emails appear to be 'greyed out' but check boxes show ticks when clicked. Have checked in IE 9.0.8080.16413, no problems at all with Gmail. Please, please, don't make me go back to IE !
Chrispy 0 riešení 2 odpovedí

Problem resolved!

Uninstall Firefox 4, re-install Firefox 3.6.13

Simple, elegant, satisfying!

Problem resolved! Uninstall Firefox 4, re-install Firefox 3.6.13 Simple, elegant, satisfying!
sirlambert 0 riešení 1 odpovedí

Chrispy that's not a solution for me, I have to test my clients websites in the latest browsers... firefox 4 will not let me use gmail effectively.

Also, Diqcus commenting modules on my clients sites don't work full either. Yet on different computers they work fine (even with firefox 4).

I'm on Windows 7 64bit and I'm using firefox 4 latest, reinstalled recently from the firefox website with no effect.

Firefox is even crashing when I try to download the another version of it. I've had to download it from another computer and move it across.

This is infuriating!

Chrispy that's not a solution for me, I have to test my clients websites in the latest browsers... firefox 4 will not let me use gmail effectively. Also, Diqcus commenting modules on my clients sites don't work full either. Yet on different computers they work fine (even with firefox 4). I'm on Windows 7 64bit and I'm using firefox 4 latest, reinstalled recently from the firefox website with no effect. Firefox is even crashing when I try to download the another version of it. I've had to download it from another computer and move it across. This is infuriating!
lazybones 0 riešení 3 odpovedí

Running Firefox 4.0 Final here and the check marks + actions are not working for me as well.. I have tried safe mode to rule out adblock or any extensions from being the source of the problem. Works fine on another computer.. I have tried re-installing and clearing my cookies.

Running Firefox 4.0 Final here and the check marks + actions are not working for me as well.. I have tried safe mode to rule out adblock or any extensions from being the source of the problem. Works fine on another computer.. I have tried re-installing and clearing my cookies.
NinaBambina 0 riešení 2 odpovedí

I was having problems with FF crashing frequently when I had version 3.6.6. I would get the plugin container extension error message when it crashed.

Last week, I upgraded to FF 4 and now gmail doesn't display properly at all. More often than not, I have to reload several times before it does display correctly -- and it takes FOREVER to load.

I was having problems with FF crashing frequently when I had version 3.6.6. I would get the plugin container extension error message when it crashed. Last week, I upgraded to FF 4 and now gmail doesn't display properly at all. More often than not, I have to reload several times before it does display correctly -- and it takes FOREVER to load.
nleco 0 riešení 1 odpovedí

I was having an issue where part of gmail would load, then i'd get an alert with no text and no ability to close it, whether i clicked cancel or accept.

All I had to do was clear my cache:

Preferences -> Advanced Tab -> Network sub tab -> "Clear Now" button under "offline storage".

cleared it up for me. didn't even need to restart gmail.

I was having an issue where part of gmail would load, then i'd get an alert with no text and no ability to close it, whether i clicked cancel or accept. All I had to do was clear my cache: Preferences -> Advanced Tab -> Network sub tab -> "Clear Now" button under "offline storage". cleared it up for me. didn't even need to restart gmail.
firejak2 0 riešení 5 odpovedí

(repost) I tried a bunch of google hidden settings, re-install ff4, looked at ff error console, tried for hours looking for an answer on google, cleared cookies and caches, and this the only thing that worked for me: create a new firefox profile. I didn't even know that I had one to begin with. I had to re-install add-ons, import favorites, and re-sign to websites with passwords, which took me about 25 min. to get the bulk of it done.

http://support.mozilla.com/en-US/kb/Profiles

Now all things google work great (gmail, enter keys on search results, drop-down google header items, etc.), so it was completely worth the time to do it. Although it would have been nicer not to have to do it in the first place, but whatever, technology, sheesh, cry, moan, whine.....just don't leave me.

(repost) I tried a bunch of google hidden settings, re-install ff4, looked at ff error console, tried for hours looking for an answer on google, cleared cookies and caches, and this the only thing that worked for me: create a new firefox profile. I didn't even know that I had one to begin with. I had to re-install add-ons, import favorites, and re-sign to websites with passwords, which took me about 25 min. to get the bulk of it done. http://support.mozilla.com/en-US/kb/Profiles Now all things google work great (gmail, enter keys on search results, drop-down google header items, etc.), so it was completely worth the time to do it. Although it would have been nicer not to have to do it in the first place, but whatever, technology, sheesh, cry, moan, whine.....just don't leave me.