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Firefox crashes while browsing sites with video content

Firefox Zvuk a video
jbr odpovedal
TWMICHAL
TWMICHAL

Hello there.

Since last update i'm unable to browse websites like youtube, social media and all other websites with video content. Video often fails to load,the wholewebsite is not loading, freezes while played or while exiting full screen mode. All of these freezes the browser - the site cannot be refreshed, links does not work. The only way is to close the tab with the freezed page or kill the Firefox process in windows Task Manager. Refreshing, re-installing, deleting or using different profile don't work. Same with add-ons. Seems like the issue lies within the browser and it started to appear since last update.

Hello there. Since last update i'm unable to browse websites like youtube, social media and all other websites with video content. Video often fails to load,the wholewebsite is not loading, freezes while played or while exiting full screen mode. All of these freezes the browser - the site cannot be refreshed, links does not work. The only way is to close the tab with the freezed page or kill the Firefox process in windows Task Manager. Refreshing, re-installing, deleting or using different profile don't work. Same with add-ons. Seems like the issue lies within the browser and it started to appear since last update.

Všetky odpovede (4)

SuMo Bot
SuMo Bot

Hi. What operating system are you using and if Windows have you tried a [Restart] as opposed to [Shut Down] the later keeps memories last setups and parameters for a quicker startup.

With a new Fx install ensure your C:/users/.. / . . . / ..... profiles folder is empty or change it's name.

jbr
jbr
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Do you use any anti-virus or security software? Like ESET or Kaspersky?

TWMICHAL
TWMICHAL Autor otázky

Avast Premium Security.

jbr
jbr
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I don't recall any bugs tracked against Avast with media playback offhand, but does it make any difference if you switch off any web or app protections Avast might have in their settings, or turn the solution off for a while to see any impact?

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