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Firefox ignoring EVERY enabled extension

  • 2 odpovede
  • 0 má tento problém
  • Posledná odpoveď od Beadmaster

Beadmaster
Beadmaster

Is anyone monitoring this community? Has it been abandoned?

I've been having an ongoing problem. I fixed it myself, because after posting here, I had zero responses and didn't know what to do, so I messed around and tried things on my own, which seemed to fix it. But apparently, it is not fixed, and I still don't know what to do. A Firefox expert I am not.

Very simply, I use two different computers, each 2000+ miles apart. Each time, and this has worked for well over 3 years now, the entire computer is copied to a backup. The backup data is restored, the current Firefox profile, as well as the Firefox program. To repeat, this has worked for well over 3 years now.

In order to get the extensions working, that requires disabling and then reenabling each one. (Otherwise, Firefox will not access the internet.)

This time, the extensions were disabled and enabled, and everything appeared to be working fine, but nope, not a single extension works. Even choosing a different extension that is normally disabled doesn't work.

I used to use Adaware, which is on the disabled list, so I disabled the non-working Ublock Origin and enabled Adaware, and it doesn't do anything. The ads roam freely all over the page. They pop up and dance around.

Not one extension will work. New, old, enabled, disabled, whatever. Nothing.

Does it bear repeating that I am not a Firefox expert? Without an answer from someone who knows what they're doing, I may as well switch to crap, inferior Edge with the zillions of dancing, pop-up ads. And I hate Edge.

I'm begging for an expert to help here.

Is anyone monitoring this community? Has it been abandoned? I've been having an ongoing problem. I fixed it myself, because after posting here, I had zero responses and didn't know what to do, so I messed around and tried things on my own, which seemed to fix it. But apparently, it is '''not''' fixed, and I '''still''' don't know what to do. A Firefox expert I am '''not'''. Very simply, I use two different computers, each 2000+ miles apart. Each time, and this has worked for well over 3 years now, the entire computer is copied to a backup. The backup data is restored, the current Firefox profile, as well as the Firefox program. To repeat, this has worked for '''well over 3 years''' now. In order to get the extensions working, that requires disabling and then reenabling each one. (Otherwise, Firefox will not access the internet.) This time, the extensions were disabled and enabled, and everything appeared to be working fine, but nope, not a '''single''' extension works. Even choosing a different extension that is normally disabled '''doesn't work'''. I used to use Adaware, which is on the disabled list, so I disabled the non-working Ublock Origin and enabled Adaware, and it doesn't do '''anything'''. The ads roam freely all over the page. They pop up and dance around. Not '''one''' extension will work. New, old, enabled, disabled, whatever. '''Nothing'''. Does it bear repeating that I am '''not''' a Firefox expert? Without an answer from someone who knows what they're doing, I may as well switch to crap, inferior Edge with the zillions of dancing, pop-up ads. And I hate Edge. I'm begging for an expert to help here.

Všetky odpovede (2)

dessertdish
dessertdish
  • Top 25 Contributor

Hello,

Here are some ways to troubleshoot :

  1. Refresh Firefox: Go to about:support and click Refresh Firefox to reset settings to default while keeping essential data (like bookmarks, history)
  2. Reset Extensions Registry: Close Firefox, navigate to your profile folder, (within file explorer or finder) and delete extensions.json, extensions.ini, extensions.sqlite, and compatibility.ini.
  3. Check for Broken/Expired Extensions: Ensure extensions are not on Firefox's blocklist for violating policies or because they are unsigned/unverified.
  4. Disable Conflicting Add-ons: Use Troubleshooting Mode (Help > Troubleshoot Mode) to see if a specific extension is causing others to fail.
  5. Check Date/Time: Incorrect system date/time can prevent extension verification.
  6. Fix Broken Profiles: If extensions still don't work, create a new Firefox profile to rule out corruption in your current one.
  7. Check for Expired Root Certificate: If using an older version of Firefox (below 128), an expired root certificate might be disabling add-ons.
Beadmaster
Beadmaster Autor otázky

@dessertdish,

Thank you, the second step mostly solved the problem. However, the first step not only removed every extension, it completely changed the name of the default profile, and now I can't get it to recognize the old one. How do I get that back? I need the same one, because that's the same profile in the other location. And I don't like this newer name, which is much, much longer. It added a hyphen and a 13 digit number to the profile name, which at least would be identical size to the old one without those extra 14 characters.

I really wish I'd tried the second step first, because then it would be the same profile, and extensions would be back, too.

Thanks again!

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