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Firefox misbehaved badly, had to do fresh install (Mac OS) - now locked out of account

  • 1 odpoveď
  • 0 má tento problém
  • 242 zobrazení
  • Posledná odpoveď od Denys
  • Uzamknuté

jeff9
jeff9

Firefox Account verification emails never arrive. Password works. Sync works on existing devices. New device verification email is never delivered. Account appears stuck in verification state.

Firefox Account verification emails never arrive. Password works. Sync works on existing devices. New device verification email is never delivered. Account appears stuck in verification state.
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Denys
Denys
  • Moderator
  • Top 10 Contributor

Hi,

Looks like you're dealing with a Mozilla account issue. We have direct one-to-one support for Mozilla accounts (which is different from a peer-to-peer support forum like this one).

Please submit a new ticket from this page so our support agent can assist you further.