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Unable to print from Toshiba Satellite w/windows 7 to HP Officejet 5255

  • 4 odpovede
  • 1 má tento problém
  • 172 zobrazení
  • Posledná odpoveď od S.P.CHENEY
  • Vyriešené

S.P.CHENEY
S.P.CHENEY

As of 1/1/24 I cannot print using Firefox and USB connection to HP 5255. I can send and print a print quality diagnostic from my HP but not a file.

As of 1/1/24 I cannot print using Firefox and USB connection to HP 5255. I can send and print a print quality diagnostic from my HP but not a file.

Vybrané riešenie

I deleted all the HP Officejet 5255 support programs on my computer and then tried printing using Windows 7. It worked.

Čítať túto odpoveď v kontexte 👍 1

Všetky odpovede (4)

Figure8565
Figure8565

This is going to sound like a stupid question, but have you confirmed that you can print files on your local computer, without involving Firefox?

Within Firefox, have you tried printing to PDF, to see if that works?

S.P.CHENEY
S.P.CHENEY Autor otázky

windows 7 supports printing, but all the printer support programs must be deleted first.

SuMo Bot
SuMo Bot

What are you seeing in the print preview when printing from the browser? see screenshot

S.P.CHENEY
S.P.CHENEY Autor otázky

Vybrané riešenie

I deleted all the HP Officejet 5255 support programs on my computer and then tried printing using Windows 7. It worked.