After update - no part with "Reply" and problems with loading messages
After last update I have problem with my Thunderbird - I have no part with reply, which was above the messages. That place is marked in red on screenshot. What's more after that I have problem with loading other mailbox that was used at start (nothing is loaded). It works only after restarting Thunderbird, but also only for first opened mailbox.
Informacje o aplikacji
Nazwa: Thunderbird Wersja: 52.6.0 Identyfikator programu: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:52.0) Gecko/20100101 Thunderbird/52.6.0 Folder profilu: Otwórz folder
(dysk lokalny) Identyfikator kompilacji programu: 20180123185941 Włączone wtyczki: about:plugins Konfiguracja kompilacji: about:buildconfig Zużycie pamięci: about:memory Profile: about:profiles
Konta poczty i grup dyskusyjnych
account2:
INCOMING: account2, , (none) Local Folders, plain, passwordCleartext
account3:
INCOMING: account3, , (imap) mail5.mydevil.net:143, alwaysSTARTTLS, passwordCleartext
OUTGOING: , mail5.mydevil.net:25, alwaysSTARTTLS, passwordCleartext, true
account4:
INCOMING: account4, , (imap) mail5.mydevil.net:143, alwaysSTARTTLS, passwordCleartext
OUTGOING: , mail5.mydevil.net:25, alwaysSTARTTLS, passwordCleartext, true
account5:
INCOMING: account5, , (imap) mail5.mydevil.net:143, alwaysSTARTTLS, passwordCleartext
OUTGOING: , mail5.mydevil.net:25, alwaysSTARTTLS, passwordCleartext, true
account7:
INCOMING: account7, , (imap) mail5.mydevil.net:143, alwaysSTARTTLS, passwordCleartext
OUTGOING: , mail5.mydevil.net:25, alwaysSTARTTLS, passwordCleartext, true
account8:
INCOMING: account8, , (imap) poczta.student.polsl.pl:993, SSL, passwordCleartext
OUTGOING: , poczta.student.polsl.pl:587, alwaysSTARTTLS, passwordCleartext, true
account9:
INCOMING: account9, , (imap) imap.reta.pl:143, alwaysSTARTTLS, passwordCleartext
OUTGOING: , smtp.reta.pl:587, alwaysSTARTTLS, passwordCleartext, true
Zgłoszenia awarii https://crash-stats.mozilla.com/report/index/bp-0da573f3-7f4b-4b07-9ee6-f25170170417 (17.04.2017)
Rozszerzenia
Lightning, 5.4.6, true, {e2fda1a4-762b-4020-b5ad-a41df1933103}
Ważne zmodyfikowane ustawienia
Nazwa: Wartość
accessibility.lastLoadDate: 1501846322
accessibility.typeaheadfind.flashBar: 0
browser.cache.disk.capacity: 358400
browser.cache.disk.filesystem_reported: 1
browser.cache.disk.smart_size_cached_value: 358400
browser.cache.disk.smart_size.first_run: false
browser.cache.disk.smart_size.use_old_max: false
dom.apps.reset-permissions: true
extensions.lastAppVersion: 52.6.0
font.internaluseonly.changed: true
font.name.monospace.el: Consolas
font.name.monospace.x-cyrillic: Consolas
font.name.monospace.x-unicode: Consolas
font.name.monospace.x-western: Consolas
font.name.sans-serif.el: Calibri
font.name.sans-serif.x-cyrillic: Calibri
font.name.sans-serif.x-unicode: Calibri
font.name.sans-serif.x-western: Calibri
font.name.serif.el: Cambria
font.name.serif.x-cyrillic: Cambria
font.name.serif.x-unicode: Cambria
font.name.serif.x-western: Cambria
font.size.fixed.el: 14
font.size.fixed.x-cyrillic: 14
font.size.fixed.x-unicode: 14
font.size.fixed.x-western: 14
font.size.variable.el: 17
font.size.variable.x-cyrillic: 17
font.size.variable.x-unicode: 17
font.size.variable.x-western: 17
mail.openMessageBehavior.version: 1
mail.winsearch.enable: true
mail.winsearch.firstRunDone: true
mail.winsearch.global_reindex_time: 1471000902
mailnews.database.global.datastore.id: 9f531363-6e6c-47b4-9bce-9f8843bac4c
mailnews.database.global.views.conversation.columns: {"threadCol":{"visible":true,"ordinal":"1"},"flaggedCol":{"visible":true,"ordinal":"3"},"attachmentCol":{"visible":false…
media.gmp.storage.version.observed: 1
network.cookie.prefsMigrated: true
network.predictor.cleaned-up: true
places.database.lastMaintenance: 1517354210
places.history.expiration.transient_current_max_pages: 122334
plugin.importedState: true
privacy.sanitize.timeSpan: 0
security.sandbox.content.tempDirSuffix: {ca41d629-2c38-4814-a7d1-cc717390142b}
Grafika
GPU #1
Opis: NVIDIA GeForce GT 330M
ID dostawcy: 0x10de
ID urządzenia: 0x0a29
RAM: 1024
Sterowniki: nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um
Wersja sterownika: 21.21.13.4201
Data sterownika: 11-14-2016
Features
Direct2D: false
DirectWrite: true (10.0.16299.15)
Renderer WebGL: Google Inc. -- ANGLE (NVIDIA GeForce GT 330M Direct3D9Ex vs_3_0 ps_3_0) -- OpenGL ES 2.0 (ANGLE 2.1.0.2a250c8a0e15)
AzureCanvasBackend: skia
AzureCanvasAccelerated: 0
AzureFallbackCanvasBackend: cairo
AzureContentBackend: skia
JavaScript
Przyrostowy GC: 1
Ułatwienia dostępu
Aktywne: 0 Zablokuj ułatwienia dostępu: 0
Wersje bibliotek
Oczekiwana wersja minimalna
Wersja w użyciu
NSPR
4.13.1
4.13.1
NSS
3.28.6
3.28.6
NSS Util
3.28.6
3.28.6
NSS SSL
3.28.6
3.28.6
NSS S/MIME
3.28.6
3.28.6
Vybrané riešenie
If you choose to double click on email in list to open the email in a new tab, does the header appear ?
If you close the Message Pane: 'Menu icon' > 'Options' > 'Layout' > uncheck 'Message Pane' Exit thunderbird, Start Thunderbird Enable the Message Pane. Does it show headers?
If no, nothing working then as this occurred immediately after an update, it may well be worth uninstalling Thunderbird and reinstalling a fresh copy. Note, uninstalling the program should not effect your profile as they are in different locations and kept separate.
Exit Thunderbird. Thunderbird program will be in one of the following places.
If Windows OS 32bit, it will be here:
- C:\Program Files\Mozilla Thunderbird
If Windows OS 64bit, it will be here:
- C:\Program Files (x86)\Mozilla Thunderbird
delete 'Mozilla Thunderbird' folder.
Download a fresh installer from this link choosing the one for your OS and prefered language.
Čítať túto odpoveď v kontexte 👍 1Všetky odpovede (12)
Please try again with your screenshot.
Surely, here you have.
There below the message about remote content, should be options to reply, but there is nothing like that.
What happens if you try to show full headers? Menu icon > View > Headers > All
If no change: reset: Menu icon > View > Headers > Normal then do the following
In Thunderbird Help > Troubleshooting Information click on 'Open Folder' button
a new window opens showing contents of profile name folder.
Exit Thunderbird now.
Look for the following files and delete them.
- session.json
- xulstore.json
Start Thunderbird.
Report back on results.
First option didn't help, I'll check second one in a moment.
Second one too.
Vybrané riešenie
If you choose to double click on email in list to open the email in a new tab, does the header appear ?
If you close the Message Pane: 'Menu icon' > 'Options' > 'Layout' > uncheck 'Message Pane' Exit thunderbird, Start Thunderbird Enable the Message Pane. Does it show headers?
If no, nothing working then as this occurred immediately after an update, it may well be worth uninstalling Thunderbird and reinstalling a fresh copy. Note, uninstalling the program should not effect your profile as they are in different locations and kept separate.
Exit Thunderbird. Thunderbird program will be in one of the following places.
If Windows OS 32bit, it will be here:
- C:\Program Files\Mozilla Thunderbird
If Windows OS 64bit, it will be here:
- C:\Program Files (x86)\Mozilla Thunderbird
delete 'Mozilla Thunderbird' folder.
Download a fresh installer from this link choosing the one for your OS and prefered language.
- No, still no reply header.
- If I found it properly in my language version, it didn't help (it is possible to turn it on by F8?)
- I'm not sure if it occurred just after update but I think that it's the most probable. I haven't install any extensions and so on, also rather no new other tools.
- I will wait for a while, maybe somebody will have idea what happened, if not I will reinstall it, however due to let Mozilla find errors/bugs in the application I will stay for a moment with that ;)
re :(it is possible to turn it on by F8?) Yes.
uninstalling old and reinstalling new download will only take about 5 minutes or maybe 10 minutes if you are not used to it.
I know how to do it, however just for e.g. for help with bugfixes I wonder if can I provide some information to avoid similar problems in the future of Thunderbird development.
Solution helped.