Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

Avatar for Username

Vyhľadajte odpoveď

Vyhnite sa podvodom s podporou. Nikdy vás nebudeme žiadať, aby ste zavolali alebo poslali SMS na telefónne číslo alebo zdieľali osobné informácie. Nahláste prosím podozrivú aktivitu použitím voľby “Nahlásiť zneužitie”.

Ďalšie informácie

Táto téma bola archivovaná. Ak potrebujete pomôcť, založte prosím novú otázku.

After closing Thunderbird normally and relaunching the app, all e-mails older than 2 days in my main inbox were lost. Why?

  • 2 odpovede
  • 1 má tento problém
  • 63 zobrazení
  • Posledná odpoveď od ChadC
  • Archivované

ChadC
ChadC

After closing Thunderbird normally, doing monthly Windows patching and relaunching the app, all e-mails older than 2 days in my main inbox were lost. I am assuming that somehow this folder became corrupted. But, there were no app crashes, no errors, nothing to indicate a pending problem. Is there any way to recover?

Thunderbird manages 7 imap/pop e-mail accounts for me. None of my other folders/accounts appear to have been effected; just one inbox.

This is the third or fourth time that this has happened in the past 2-3 years. Applications that randomly loose large amounts of data are worse than useless.

After closing Thunderbird normally, doing monthly Windows patching and relaunching the app, all e-mails older than 2 days in my main inbox were lost. I am assuming that somehow this folder became corrupted. But, there were no app crashes, no errors, nothing to indicate a pending problem. Is there any way to recover? Thunderbird manages 7 imap/pop e-mail accounts for me. None of my other folders/accounts appear to have been effected; just one inbox. This is the third or fourth time that this has happened in the past 2-3 years. Applications that randomly loose large amounts of data are worse than useless.

Všetky odpovede (2)

christ1
christ1
  • Top 25 Contributor
  • Moderator

http://kb.mozillazine.org/Disappearing_mail

ChadC
ChadC Autor otázky

Thank you for the quick reply, but... That knowledge article was only of limited help.

Something is definitely confused as I have both pop-gmail.com and pop-gmail-1.com type folders that have update dates of today. I went to find e-mails that I could import back into my inbox and nothing. Both inboxes are tiny. That KB article doesn't say how to recover when you have multiple folder sets.

I did look one new place; the archive folders. I found some old e-mails from last year that I didn't know had been archived (I don't ever do my own archiving). I found 2 e-mails from this year that I'd never seen. But I know that I probably had at least 2 dozen e-mails from 2016 that are gone.