firefox will not load a web page , when the web address is entered absolutelt nothing happens. sometimes i get an error that says web address cannot be found .
hi Good people, please help.. i think i have deleted something that is stopping firefox from operating, when i enter a web address, i just get a blank page. the issue whatever it might be has also affected internet explorer. after a minute or so i get a message that says check the web address has been entered correctly. i'm running windows 7 on a sony vaio laptop, any suggestions would be most appreciated, thanks you in advance.
Všetky odpovede (3)
If that is the case try to check if you have the internet connection from your ISP provider. Otherwise you don't have the connections for you to be able to connect to some websites you like. The next problem would be a proxy settings reconfigured in your browser or machine.
Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.
Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender:
http://windows.microsoft.com/en-us/windows/using-defender - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also:
What is the web address? Does this happen on other sites?