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Recently, almost every time I try to open a new website, A weird website( ads?) pops up as a new window. and i have to close it. how to fix it?

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  • 15 have this problem
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  • Last reply by philipp

cspring1990
cspring1990
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this is one website that would pop up...... https://www.updatevideos.com/s/updatescreen/?ClickID=6GIBAMNLQwBLHEUBAAAAADzeUwAAAAAAAAAAAAAAAAAAAAoAAQAHC8zNagAAAAAApjhrAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAD3ARgAAAAAAAIBAgAAgD8AMql-SD8BAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA=&PubID=90856

this is one website that would pop up...... https://www.updatevideos.com/s/updatescreen/?ClickID=6GIBAMNLQwBLHEUBAAAAADzeUwAAAAAAAAAAAAAAAAAAAAoAAQAHC8zNagAAAAAApjhrAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAD3ARgAAAAAAAIBAgAAgD8AMql-SD8BAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA=&PubID=90856

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philipp
philipp
  • Moderator
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hello, this sounds like a problem possibly caused by malware on your pc. please go to firefox > addons > extensions & remove any suspicious entries (toolbars, things that you have not installed intentionally, don't know what purpose they serve, etc). also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

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