Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox won't let me use the shift key

  • 3 replies
  • 1 has this problem
  • 16 views
  • Last reply by Sab01

more options

Hi Basically when I try and use the shift key I keep getting this bar come up on the bottom of my screen and begins typing my text in there. Even when I close the bar and press the shift key again it still appears; I'm not sure how I can stop it from happening or how to disable it. It's getting frustrating not being able to type properly- I have to use the caps lock key for capitals. Can someone please help me out? Thanks

Hi Basically when I try and use the shift key I keep getting this bar come up on the bottom of my screen and begins typing my text in there. Even when I close the bar and press the shift key again it still appears; I'm not sure how I can stop it from happening or how to disable it. It's getting frustrating not being able to type properly- I have to use the caps lock key for capitals. Can someone please help me out? Thanks

All Replies (3)

more options

Here is what my screen looks like when I get the error, can someone tell me how to stop it?

more options

hello Sab01, your screenshot shows the firefox developer toolbar which can be brought up with the keyboard shortcut shift+f2. so this is just a guess, but maybe your keyboard's f2 key is hanging...

in case you cannot solve it that way, please enter about:config into the firefox location bar (confirm the info message in case it shows up) & search for the preference named devtools.toolbar.enabled - double-click the entry and toggle its value to false. this will generally disable the developer toolbar after you restart the browser.

more options

Thanks madperson, I went on about:config and it seems to have fixed the problem :)