Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

sent e-mails do not deliver in th same format

  • 1 reply
  • 1 has this problem
  • 12 views
  • Last reply by Matt_G

more options

Using windows 7 with aol, I recently have been sending e-mails that do not arrive in the same format that I sent. Spacing is out of line, columns are out of order and the page is almost unreadable.

Using windows 7 with aol, I recently have been sending e-mails that do not arrive in the same format that I sent. Spacing is out of line, columns are out of order and the page is almost unreadable.

All Replies (1)

more options

Hi mjmarcus,

Firefox is a web browser. It displays the content of existing sites. Things like email or page contents come from the content provider. Who is your email provider? You'll probably have better luck consulting their help documentation. You might want to try from another browser as well so you can see if this issue is only happening in Firefox. I'd image that there is just some extra encoding being added to your emails if you are using the wysiwyg editor.

Hopefully this helps!