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Bookmark toolbar icon box is blank, others not. How do I fix this?

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  • Last reply by Matt_G

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A few weeks back some of the icons in my bookmark toolbar went blank, others are fine. Don't recall what I was doing when this happened. Customizing function does not restore them. Any idea what is going on and what to do about it?

A few weeks back some of the icons in my bookmark toolbar went blank, others are fine. Don't recall what I was doing when this happened. Customizing function does not restore them. Any idea what is going on and what to do about it?

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Hi psteel,

There was an issue with Firefox 9 that caused this type of behavior. It has been fixed in Firefox 10 though. You might want to try the Firefox 9 version of this article to see if the steps work for you.

You could also try an add-on to customize your favicons:

https://addons.mozilla.org/en-US/firefox/addon/favicon-picker-2/

I'm sure there are others as well. Hopefully this helps!