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Why does the lock icon for secure websites does not display?

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  • 9 have this problem
  • 172 views
  • Last reply by irmela

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If I use internet exporer as my browser and I logon to a https site a padlock icon displays to indicate that it is a secure website. If I use firefox as my browser the padlock icon does not display Sorry I do not think this problem is related to bookmarks

If I use internet exporer as my browser and I logon to a https site a padlock icon displays to indicate that it is a secure website. If I use firefox as my browser the padlock icon does not display Sorry I do not think this problem is related to bookmarks

Chosen solution

The Padlock is no longer part of Firefox; it was removed beginning in Firefox 4. The padlock shows that there is a secure connection but does not supply additional information. You could have made a typographical error and still have been connected to a secure connection. The padlock was replaced in Firefox 3 with the Site Identity Button. Familiarize yourself with the Site Identity Button at the left end of the Location Bar:

You can install this add-on if you wish:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

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Chosen Solution

The Padlock is no longer part of Firefox; it was removed beginning in Firefox 4. The padlock shows that there is a secure connection but does not supply additional information. You could have made a typographical error and still have been connected to a secure connection. The padlock was replaced in Firefox 3 with the Site Identity Button. Familiarize yourself with the Site Identity Button at the left end of the Location Bar:

You can install this add-on if you wish:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

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Thanks installed add-on and working perfectly