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sync password is "incorrect" despite reset re/ instructions What do I do?

  • 2 replies
  • 2 have this problem
  • 4 views
  • Last reply by Chris

Chris
Chris
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Sync won't accept my password. I have cut+pasted it after reseting password, I have typed it in, I have reset password again and repeated, all to no avail. I recently updated to FF 7.0. The Sync Add-On seems to be gone from the list. Unfortunately this has cost me ability to Sync to my iPad where the new password doesn't work either. Instructions on this in Help seem outdated as they refer to screens I don't see. I need better help.

Sync won't accept my password. I have cut+pasted it after reseting password, I have typed it in, I have reset password again and repeated, all to no avail. I recently updated to FF 7.0. The Sync Add-On seems to be gone from the list. Unfortunately this has cost me ability to Sync to my iPad where the new password doesn't work either. Instructions on this in Help seem outdated as they refer to screens I don't see. I need better help.

All Replies (2)

wide_awake
wide_awake
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Hello,

There has been some server-side trouble with Sync today - it should sort itself out soon. You can keep an eye on the status by checking this page: https://services.mozilla.com/status/

Chris
Chris Question owner
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Thanks for answering+helping. I had no idea it was a system problem. What a waste of time I had!